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Dear Sir, System error 0010 on BenQ E610 means that lens inside the camera is offset against axis.Solution 1) You can send this camera into the BenQ service for new lens change.As this camera is pretty old it is not economical effective.Solution 2) Or you can try to punch the camera to the bottom.Sometimes this fix process can help and return lens to the correct possition.But as i wrote this is not 100% fix process.
0013 indicates that your camera has a hardware (related to Lens) defect.When dirt gets into the lens mechanism the lens wont retract properly.. You wont believe what i have suggested for a similar problem and it worked! Its a similar lens stuck error.. http://www.fixya.com/support/t240817-camera_error_e45
i had the same problem but now i have solved it.........its not a software problem..... the lens in fornt of the camera is not able to come out......just hit the camera 3-4 times on a table it will start working.......hope your problem is solved