Question about Toshiba Computers & Internet

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Eratic mouse movements on two toshiba laptops Qosmio 35 with Windows media & Equium running Vista. At spoadic times the cursor will minimise a window or go to the start button without the cursor being near the location of the command carried out.

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  • Jeremy Bent Jun 10, 2008

    Thank you very much for your, not only helpful but what appears to be a fix. I am already using AVG & Spybot but was not using Ad aware which discovered 93 infections. I am not sure as I have not used the 1st laptop for more than 30 minutes, but it appears to have fixed my problem.



    Having spent 24 years in technology & spending 12 as an innovator & inventor working with some of the largest manufacturer’s consultancy & dealer distribution channel companies around the world. I have to say what you have provided surpasses any support I have had the pleasure to use.



    I will copy this to range of companies that may well be able to use your exceptional service.



    Regards,

    Jeremy J Bent

    Director & Inventor.

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  • 458 Answers

If both of these are doing the same thing, it sounds like a virus or spyware. I will give you a list of things to do. If hese things do not work let me know and I will continue helping until we get it solved.
I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future. If you need more help, feel free to keep asking, but keep the original information so I can see it.

Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (dean@tandnfamilyelectronics-online.com)

Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire. Let me know if this helps at all. Please rate me if it helps.



Posted on Jun 07, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you find any spyware on the computers. Let me know if you still have problems.

  • T&N Family Electronics Dean and Sherrie Terrell

    Thanks for the flowers. I am glad that I could help with your problem. This is a lot coming from someone with your talents. I have a website that I use for my customers. I have some of these programs on there.

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