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According to the schematics from Bissell on this machine, the "gear" ribbed belt goes between the pump and the brush roller. Tension is provided by the pump. The retainer clip is part of the pump assembly and Bissell only sells the entire pump, part # B-010-7185 PUMP, PROHEAT SERIES UPRIGHTS. We can special order the part at a cost of $34.95, www.govacuum.com We have live chat or you can call 888-468-2210 option # 2. You may also want to make sure the pump sits tight in the machine.
Since changing the belt is the easiest fix, we suggest you check that first. (Before attempting any repair be sure your machine is unplugged from the electrical outlet). Most Proheat models have two belts; a cogged belt that turns the brush roll, and a flat belt that turns the pump. If the pump belt is stretched or broken it needs to be replaced. The pump and belts are located in the front of the machine on the operator’s left. Turn the machine over and you’ll see a red retainer with 2 screws. Remove the retainer to gain access to the pump and belts. While you’re there check the red pump pulley, it’s where the two belts are. If that pulley is broken or loose you’ll have to replace the whole pump, the pulley is not available separate.
on your housing you will see a plastic cover adout 4 inches long remove this piece and you should see where your pump belt goes. flip your steamer over and remove the little red retainer that sits by the belt you have located. at this point you can take your brushroll out and slip the pump belt over the pump and onto your motor. then reassemble.
Belt worn or hair build up can clog it from spinning. I've seen this on other models. Just remove the hair slowly. If the Belt is worn you can replace that from Bissel or any store that sells their product.
Check to ensure that the pump belt and brush belt are
intact and installed according to the instructions provided in the
The pump belt is located under the belt access
door on the side of the machine. This belt should be looped around the
red pulley and the silver motor shaft.
To check the brush belt, please follow these directions:
Turn the machine OFF and unplug from the wall outlet.
Step on the handle release pedal to lay the handle down on the floor.
Remove the Tank-in-Tank and SmartMix Bottle and set them aside.
Turn the machine over to expose the brush.
Look for the red retainer plates, which hold the black brush arms in
place. Remove the two Phillips head screws to access the toothed brush
belt. Check to ensure the belt is intact and looped around the brush
end, as well as the red pulley with the ridges.
Remove any dirt or debris from the brush assembly. Inspect brush, brush arms, red brush arm retainers and red pulley for damage and replace parts if applicable.
First take off the cover on the left side oif the top cover, then turn it over, remove the screw holding the red lock and pull the cap and brush roll out, remove the cap, remove the cogged belt, then you can put the new pump belt thru that slot, put over the pulley on the pump and then stretch it to go over the motor shaft. Then put back together.
Is the brush roll turning freely? Is there something binding the pump pulley or belt casuing it to not turn? Was the replacement pump a new one? If you replace these parts again, after doing so, try turning the pump pulley by hand to see if it will turn the brush roll easlly, if it doesn't then there is a problem.
If this is a Bissell Pro-Heat, then first take the belt cover off, it is on the left side on top of the noozle. Then turn it over, take out the one screw from the red lock, pull it off, then remove the cogged belt, take out the old pump belt if still on from underneath. Put a new one over the pump end, then feed it thru the opening and put it over the motor shaft. Put it all back together.
The easiest way is remove the belt cover on the top housing, turn unit over, on the belt side remove the red plastic lock, one screw, then you can pull the brush roll cap out, take it off, then you can get to the cogged belt, look further in and you can get to the pump belt. You didn't which belt you want to change, if it is the cogged belt, check the end on=f the pump that the belt goes on, if the cogs are gone, you will have to replace the pump, if they are there, then just replace the belt and put back together.
First take off the belt cover on the side,
then turn it over, on the belt end of the brush roll, there is a red piece to hold in the brush roll, take out that screw and pull it off, the you can remove the end cap and cogged belt, Put the pump belt up thru the opening and around the bigger part of the pump pulley, grab the belt from the top side and put it around the motor shaft. Re-install the cogged belt, brush roll, cap and red lock.