Question about HP 180 Color Copier

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HP 170 color copier problem

After I turn on the copier and it begins initializing, I get the message "cartridge carriage blocked. Close latches over print cartridges. Turn off and then on." The machine makes the sound like it needs to be oiled and the cartridges are on the far left and don't come to middle when I open up the machine. Any ideas?

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  • Master
  • 3,037 Answers

Try manually moving the cartridges over by hand and see if anything is holding them back. If it sounds like the rod they are riding on needs to be lubricated, then you can buy some lubricant from a store that sells printers or usually online and apply it to the rod. I believe the lubricant will fix this error especially if it seems the cartridges just aren't moving well because of the rod roughness.

Posted on Jun 07, 2008

  • Benjamin Patri
    Benjamin Patri Jun 07, 2008

    white lithium grease or silicon grease should work well, and would probably actually be cheaper at a hardware store, just remember that you don't need too much on the rod and clean off the rod before using the grease

  • Benjamin Patri
    Benjamin Patri Jun 14, 2008

    If you are satisfied with your experience here, then feel free to provide me with some feedback by
    rating my solution. If you need any more help, I would be glad to
    assist you, just ask.





    Thanks for your time and service and I hope you have a Great Day!

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  • HP Master
  • 3,614 Answers

Hi there,

Did you experience paper jam before.. Could ba a mechanical error on the gear on the printer that causing now the cartridge carrier to jam...

It is better to call HP if its under warranty, or you can send it for repair..

`micro

Posted on Jun 07, 2008

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I am looking for a color access door for a print carriage on an hp psc2210 all in one printer. (C8654A)


  1. If you are putting in a new cartridge, make sure to remove the tape.
  2. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  3. Fit the cartridge into the proper carriage.
    • The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
    • The carriage with the blue latch is for the tri-color cartridge (HP 57).
    Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
  4. Hold the hinged flap of the latch out while lowering the latch.
  5. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
  6. Close the cartridge access door.
  7. The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
  3. Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.

Aug 23, 2011 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Printers & Copiers

1 Answer

Printer reads out "Carriage Jam". Have done all the usual stuff.... shut down,unplugged, cleaned around connections and still reads out "carriage jam". Makes a lot of noise after opening carriage and...


hi

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Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
Step one: Reset the printer
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
Figure 1: Lifting the top cover
Lift the top cover.
  1. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch, then lift the latch.
Figure 2: Unlatching cartridge


1 - Black cartridge
2 - Color cartridges
  1. Remove the cartridge indicated in the error message.
Figure 3: Removing cartridge
Gather cleaning materials:
    • Distilled, filtered, or bottled water (do not use tap water or alcohol or platen cleaners)
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  1. Lightly moisten the swab and squeeze out excess moisture.
  2. Holding the cartridge by its handle, wipe the copper contacts.
Figure 4: Wiping the contacts


1 - Copper contacts
  1. Replace the cartridge, then close the latch and the printer top cover.

Jul 29, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I need to remove/replace cartridge,i dont know how?


Hi!

This link guides you on how to replace the cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&product=79477

Replacing the print cartridges
  1. Turn on the power.
  2. Lift the print carriage access door on the front of the unit, just above the output tray. The print carriage will move into the middle of the access area. Figure 1: Raising the front access doorc00004385.jpg
  3. Release the cartridge to be replaced by pressing down lightly on the top of the carriage latch and then pulling the lower section of the latch forward. Lift the latch.
  4. Grasp the sides of the ink cartridge and pull the cartridge out to remove it. Figure 2: Removing the cartridgec00004386.jpg
  5. Remove the replacement cartridge from its packaging. Touching only the black plastic, remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tapec00004387.jpg
  6. Holding the cartridge with the printed label up, slide the cartridges, one at a time, into the print carriage as shown below. Insert the black print cartridge (HP 56) into the right side (with the gray latch) and the tri-color print cartridge (HP 57) into the left side (with the blue latch). To install the optional photo cartridge (HP 58) for six-ink photo printing, remove the black print cartridge (HP 56) and insert the photo cartridge (HP 58) instead. Figure 4: Inserting the cartridgec00004388.jpg
  7. Latch the cartridge by pulling the lower section of the latch forward and pressing the latch down. When the latch is down, release the lower portion of the latch so that it catches under the tabs. Do not use force or damage might occur. Figure 5: Latching the ink cartridges in placec00004389.jpg
  8. Close the print cartridge access door. Figure 6: Closing the access doorc00004390.jpg
  9. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete.

Nov 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp 1410 all in one keeps saying prin cartridge error


Follow the steps given below and check for the results

=== Cleaning the ink Cartridges ===

Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.
  1. Verify that the product is turned on. NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
  2. Open the unit to access the print cartridges.
  3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
  4. Remove both print cartridges.
  5. Verify that the part number on the cartridge is the correct part number for the unit.
  6. Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge. Figure 1: Electrical contacts c00055424.jpg NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
  7. Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
  8. Reinsert the cartridges and lock them in place.
  9. Close the top cover or access door and plug in the power cord.
  10. If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to "Step two: Cleaning the print carriage contacts" below.
Step two: Cleaning the print carriage contacts Have the following materials available to clean the print carriage contacts:
  • Cotton swabs or any soft material that will not come apart or leave fibers.
  • Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges) CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
  1. If the unit is off, turn it on.
  2. Open the unit to access the print cartridges.
  3. After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
  4. Remove both print cartridges.
  5. Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below. Figure 3: Cleaning the carriage contacts (your model may look slightly different) c00130268.jpg
  6. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (your model may look slightly different) c00055427.jpg
  7. Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
  8. Reinsert the print cartridges when prompted and then close the top cover or access door.
  9. If the message recurs, replace the print cartridge indicated by the message. If you are using refilled or remanufactured cartridges or non-HP cartridges, replace them with new HP cartridges. HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement.
  10. If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure
If the issue still persists then try the following steps to identify the problem ink cartridge
1. Remove both the ink cartridges
2. Insert the Color ink cartridge first and close the ink access door
3. Check if you are getting any error message or the ink cartridge light is blinking
4. Now remove the color ink cartridge and then insert the black ink cartridge and close the ink access door
5. Check if you are getting any error message or the ink cartridge light is blinking
Replace the problem ink cartridge anc then check

May 17, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

How to change a cartridge on c4345


Installing new cartridge:
If you are putting in a new cartridge, make sure to remove the tape.
Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
Fit the cartridge into the proper carriage.
The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
The carriage with the blue latch is for the tri-color cartridge (HP 57).
Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
Hold the hinged flap of the latch out while lowering the latch.
When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
Close the cartridge access door.
The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges:
Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.

Nov 26, 2008 | HP Printers & Copiers

2 Answers

How to change black color inkonHp2175all in one


Supported HP ink cartridge part numbers The HP PSC 2100, 2170, and 2200 all-in-one series products use the ink cartridges listed in the table below. The HP 58 tri-color photo ink cartridge replaces the black ink cartridge for six-ink photo printing. Ink cartridges Part number HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A * Replaces the black ink cartridge for six ink photo printing and includes cartridge holder. Replacing the ink cartridges The power must be turned ON to the all-in-one or the print carriage will not come to the center.
  1. Locate and raise the print cartridge access door on the front of the unit, just above the output tray. The print cartridge carriage will move into the middle of the access area. Figure 1: Raising the front access door and the ink cartridge latches c00224418.jpg
  2. Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.
  3. Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2. Figure 2: Removing the cartridge after raising the latch c00224419.jpg
  4. Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tape c00224420.jpg
  5. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge. Figure 4: Inserting the cartridge c00224421.jpg
  6. Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place. Figure 5: Latching the ink cartridges in place c00224422.jpg
  7. Close the print cartridge access door.
  8. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.
Storing the option photo printing cartridge while not in use The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.
  • To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.
  • To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.
Figure 6: Inserting and removing ink cartridges from the ink cartridge protector c00224423.jpg Fixing error messages that appear after changing a cartridge After inserting the cartridge, one of the following messages appears:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge indicated in the message and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square. Figure 7: Cleaning the cartridge contacts c00224424.jpg
  8. Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer. Figure 8: Contacts to be cleaned c00224425.jpg
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, contact HP for assistance.

Oct 13, 2008 | HP Printers & Copiers

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Color Cartridge error messages requiring replacement every few months


    Issue The message Insert color Cartridge displays on the control panel of the product. This error usually occurs when the print cartridge or the print carriage contacts need cleaning, or when a remanufactured or refilled ink cartridge is being used. Solution To resolve the issue, follow these steps in the order given. Step one: Remove the print cartridge
    1. Turn the product on.
    2. Open the product to access the print cartridge.
    3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord. NOTE: Do not use the power button to turn off the product because the print cartridge will not be able to be removed.
    4. Remove the color print cartridge.
    5. Make sure that the part number on the cartridge is the correct part number for the product.
    Step two: Clean the cartridge contacts
    1. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water may contain contaminants that can damage the print cartridge.
    2. Clean the electrical contacts of the cartridge with the swab or cloth. Figure 1: Electrical contacts c00055424.jpg
    3. Wipe the contacts with a dry, cotton cloth to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
    4. Reinsert the cartridge and lock it in place.
    5. Close the product and plug in the power cord.
    6. If the error message continues, repeat the steps to clean the cartridge contacts once more.
    Step three: Clean the print carriage contacts
    1. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water may contain contaminants that can damage the print cartridges.
    2. Remove both print cartridges in order to access the print carriage contacts.
    3. Clean the electrical contacts of the print carriage with the swab or cloth. Figure 3: Cleaning the carriage contacts (the model might look slightly different) c00130268.jpg
    4. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (the model might look slightly different) c00055427.jpg
    5. Wait five minutes for the contacts to dry.
    6. Plug in the power cord. The product will begin to reinitialize. Wait until the process is complete before proceeding.
    7. When prompted, reinsert the print cartridges and then close the product.
    Step four: Replace the print cartridge Replace the print cartridge indicated by the error message. If the error message continues, replace both cartridges. NOTE: If using refilled or remanufactured cartridges, or non-HP cartridges, replace them with new HP cartridges . HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement. Step five: Service the Product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The error message could display for one of the following reasons:
    • Even if the cartridge is new, it might need to be cleaned. Print cartridges have a substance on the contacts to keep them from corroding during storage. This substance may cause poor electrical contact between the print carriage and the print cartridge.
    • The cartridge that is indicated in the message might not be the one that is causing the failure. The cartridges are electronically connected through the printed circuit board.

    Apr 22, 2008 | HP PSC 2355 All-In-One InkJet Printer

    1 Answer

    Hp officejet r40 cartridge carriage blocked


    Not sure about r40's, but look here about the leaking ink solution for G85's and DJ900's: http://www.fixyourownprinter.com/forums/inkjet/22399

    There is a guy named BERT who is a master a fixing HP units, and his email can be found in the above mentioned forum note.

    Dec 31, 2007 | HP OfficeJet r40 InkJet Printer

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