HP 170 color copier problem

Hi there,

Did you experience paper jam before.. Could ba a mechanical error on the gear on the printer that causing now the cartridge carrier to jam...

It is better to call HP if its under warranty, or you can send it for repair..

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try manually moving the cartridges over by hand and see if anything is holding them back. If it sounds like the rod they are riding on needs to be lubricated, then you can buy some lubricant from a store that sells printers or usually online and apply it to the rod. I believe the lubricant will fix this error especially if it seems the cartridges just aren't moving well because of the rod roughness.