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Webcam wont load on MSN Live

When trying to start a video call with another contact, it constantly says its loading. This happens on my end as well as the other contacts. I can see myself but not the contact. I have turned off firewalls, updated my registration profile. The contact is located in another country but we were able to use it ok 12 months ago. Please help, this is frustrating! I have a phillips webcam i just purchased. I loaded MSN Live Messenger and am trying to have a video call or share my webcam with my brother who is in the military......my camera is working fine but when i try to share or connect with a video call, it just shows loading..... and then finally timesout and never connects. HELP PLEASE!!!

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  • ARTI-79 Jul 16, 2008

    Hi, i have a problem with my camera when trying to share with the other person they cant see me and i cant see them either, the camera works and i can see my self but they cant se me, try couple deferent cameras same thing no change i reistall MSN and more i even toke my computer to the repair computer shop they cant figure it out, but it does works in other webs chats like yahoo etc.. but only on MSN dont work . PLEASE HELP ME been trying this for 3 weeks now!! THANKS .

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  • 284 Answers

I found its just not firewall. your port is being blocked, some company have blocked ports in some cases.

but check to see if you have norton system works or norton 360. if you do then its probably more than just firewall.

I myself dont like these program, they have always cause trouble.

try shutting them off completely. and then try it

Posted on Jun 07, 2008

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Posted on Jan 02, 2017

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First of all make sure you have the webcam drivers installed on your pc.Next install the MSN messenger,login to your account and then click on Webcam icon under the display picture and then click send/show my webcam.After the person at the other end accepts it they will be able to see you.

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Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
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there could be the problem with registry keys conflicting with each other,
Tools > Audio and video setup...

Follow the instructions on the setup screen and once its finished, you will find that the webcam should be able to show up.
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If this hasn't work in most cases it should work - You will have to downgrade to Windows Live Messenger 8.5 and hopefully it should work.

If this hasn't work, go to the HP website and search up webcam drivers for your device and then install it on your computer - Hopefully your webcam would work.
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