Problem with Motorola SURFboard SB5120 Modem

The modem stops working but eventually starts up again.

Posted by avatar on Oct 23, 2010

Solutions (1)

Best Solution

Contact your ISP- you are encountering intermittent signal loss. This could be due to the modem failing, however it could also be due to cable failure, upstream network failure, etc-
In other words- replacing the modem will likely not be the best solution

Testimonial: "Thank you! I went to Walmart and bought a new modem this morning, plugged it in & called my service provider to get it up & running!! Sweet!! (: "

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