Question about HP Computers & Internet
And Best Buy, apparently,won't answer their phone.
I purchased an HP Pavillion a6300f PC as an open box item in one of their local stores. They won't answer the phone to tell me what password was previously put on it. Is there another way to change the adminitrative password??????
You need to reload the system. They should have given you a disk with it. There is no way to change or get the password unless you have a program to do it. A computer Tech should have one. I have one but I am in Warner Robins, Ga.
You need to take it back to the store that you bought it from and make them reload it for you. You do not need the problems that the other person had that returned it. They sold you a computer that you can not even use. That was wrong of them to do. Open box is one thing but it has got to be able to work. I do not care what they tell you. They are wrong for doing that.
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Posted on Jun 07, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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Remove a small coin sized CMOS battery to store all BIOS settings along with the password. To reset the password, unplug the PC, open the cabinet and remove the CMOS battery for approx. 15-30 minutes and then put it back. It'll reset all BIOS settings as well as the password and you'll need to re-enter all settings.
Under the keyboard or bottom of laptop - If you are working on a laptop computerthe location of the dipswitch (almost never a jumper) can be under the keyboard or on the bottom of the laptop in a compartment such as the memory compartment.
If it fails, then try to remove the battery for at least one hour.
click start control panel Open User Accounts in Control Panel. On the Users tab, click the name of the user whose password you want to change, and then click Reset Password. In New password and Confirm new password, type the new password, and then click OK. Notes You can change passwords only for local computer accounts, such as guest, administrator, or accounts you create for your computer. You cannot change your network logon password in User Accounts. To change your own password, press CTRL ALT DELETE and then click Change Password
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hope this helps
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