Question about RCA DISH Network(r) 311 Satellite System

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Cannot get new dish to work

We replaced the dish in our daughter's room with one we were given, but it won't let us see any channels other than the dish network channel and QVC. The rest are in the guide, but says it is not authorized to view any other channels. Is there a way to do this? We have the 100 channel package plus HBO/Cinemax

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You need to call Dish and have them authorize the new receiver. They may send you a new smart card depending on the receiver. Also, if there is an outstanding balance on the one you were given, they likely won't authorize it.

Posted on Jun 07, 2008

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