Question about HP Photosmart 8250 InkJet Printer
Hi. I have repaired a HP Photosmart 8250 which had the 'ink system failure' error. This printer had indeed failed - a gear had come off of the ink pump driveline. I have repaired the gear, but the printer does not attempt to initialize the pump. The error continues to display. I understand that most HP printers have a 'support menu' where you can reset the trouble codes. I think that this is what I need, however, I do not know the button combination to open the 'support menu'. Does anyone have this information?
I have the same issue with the printer but I do have a solution for you.
I do know how to reset the error codes.
Start by turning off the printer and unplugging the power cord.
Next, you need to hold the Instant Share and Photo Tray buttons simultaneously while plugging in the power cord. If done correctly you will see the LCD Screen turn green with the numbers '1 2 3 4 5'.
After that is done, you need to unplug the printer, and replug it.
I myself have not been able to resolve the issue as to why it is giving me the error code. Any help would be appreciated.
Posted on Dec 03, 2008
Same problem here, what do you choose after opening the support menu? I tried Factory Default Reset but made no difference.
Posted on Aug 20, 2008
Further to the question I've just asked, I have just realised that this site from the U.S., I don't suppose it matters but I'm in the U.K.
Thanks in advance
Posted on Jul 09, 2008
I am also struggling with the Ink System Failure error message, and currently trying to remedy the problem. This is for dfive10 or anyone else who might benefit...to open the support menu, simultaneously press the cancel button and the arrow button to the right of "select photos" for 5 seconds.
Posted on Jun 21, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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