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Arcsoft totalmedia 3

Installed software as instructed in book. tried to scan for channels on dvb-t tv stick ea053715. all i get is an error which reads ( 0x04e8971a referenced memory at 0x058349d0 could not be read ) and so terminates the scan. please help. also on the same subject i cannot uninstall the software out of my pc (totalmedia 3) so i cannot start again

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  • Anonymous Aug 11, 2008

    I cannot uninstall total media so that I can try to reinstall my usb dvb t tuner it seems as if it is corrupted can you help. I am unable to use my usb dvb t tuner as I cannot scan because I cannot start all over again to load my software

    cheers.

  • grazb Oct 02, 2008

    I have Toatl Media 2 installed on my PC and it is rubbish, trouble is it won't let me uninstall it and opens on start up, when I modify start-ip programs it re-appears next start-up. Help!

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Does anybody know where i can get the software for these dongles, as i am finding it extremely difficult to get.

Cheere

Posted on Sep 07, 2008

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Arcsoft Totalmedia 3.5 installing fails to my 64bit Win7 computer. Installing stops when program asks country settings.


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1 Answer

ArcSoft TotalMedia 3


esponser(Zoe) 11/2/2010 1:01:34 AM
Hello Nick,
Thank you for using our products.
Regarding your issue, please try to reinstall your TotalMedia 3.5 following these steps(before that, please make sure you keep the original installer):
Step1: Pull out your device and uninstall from Control Panel -> Programs -> uninstall TM, restart PC
Step2. delete these files/folders:
W7 32-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files\ArcSoft
C:\ProgramData\ArcSoft\licensedata

W7 64-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files (X86)\ArcSoft
C:\ProgramData\ArcSoft\licensedata
Step3: Clean up the registration files:
1).Go to Start menu and click "Run", type "regedit" and press Enter.
2).Delete [HKEY_LOCAL_MACHINE\SOFTWARE\ArcSoft] and [HKEY_CURRENT_USER\Software\ArcSoft].
Step 4: Reinstall TM after rebooting the computer.
Hope the above can be helpful.
Thank you for your understanding and interest in our product.

Regards,
ArcSoft Support

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