Question about Creative Labs Zen Touch MP3 Player

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Creative zen wmv file problems

I have a two day old creative zen. the first night i used it, i downloaded a wmv tv show with no problem...didn't need to convert the file or anything. it went perfectly. all the other times i have tried to download a new wmv show...from the same site as the first time...zen media explorer gives me an error message that says "file type not supported or exceeds playback capability". since wmv is supported, i assume it must exceed playback capability. it won't convert the files when i try to use the conversion tool. any ideas on how to correct this? oh...the firmware is up to date...thanks.

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  • MrsTennant
    MrsTennant Apr 03, 2009

    I've started having the same problem. I've got a good lot of videos on my Zen, which all went on perfectly fine being .wmv or .avi and converted like a treat. However I've tried to add these 2 videos on with both .wmv and .avi since yesterday and they won't go on.

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I would try to convert that file to AVI through a seperate open source program such as this If that doesn't work...i would try to put a file that is smaller...

Posted on Jun 27, 2008

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2 Answers

How do you put Videos on The Creative Zen Mosaic MP3


well, creative zen likes avi, mpg and wmv formats

the reason that your creative zen won't read the avi is because the necessary codec is missed.

you can use iorgsoft creative zen video converter to convert the video to mp4,wmv then put them to creative zen.

http://www.iorgsoft.com/Creative-Zen-Video-Converter/

if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.

http://www.iorgsoft.com/DVD-to-Creative-Zen-Converter/

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My zen mozaic won't support any video files i put on it. what files does it take?


well, creative zen likes avi, mpg and wmv formats

the reason that your creative zen won't read the avi is because the necessary codec is missed.

you can use iorgsoft creative zen video converter to convert the video to mp4,wmv then put them to creative zen.

http://www.iorgsoft.com/Creative-Zen-Video-Converter/

if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.

http://www.iorgsoft.com/DVD-to-Creative-Zen-Converter/

May 15, 2009 | Creative Labs Creative Technology Zen MP3...

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Can't convert mp4 files through Creative Zen video converter


Creative Zen has its own video format, so you need a thrid party video converter to convert videos to the format fit for your player.
Here I recommend you try Wondershare Video Converter Platinum, which could convert between all popular Video formats ( AVI, MKV, MP4, WMV, FLV, MPEG etc.) that support all popular portable media players (such as Creative Zen, Zune/Zune HD, iPod/iPhone and PSP) and the latest iPod Nano 5G, iPod Touch 3, iPhone 3GS/OS 3.1.

Apr 08, 2009 | Creative Labs Zen Digital Media Player

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Cant import video


You need the software for the Mozaic. Most Creative brand players need the software it came bundled with to convert videos before it can added to the player.
If you don't have the Centrale software CD to convert videos, you can download it from Creative's site here:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic.

Choose the "Applications" section on this page, you want the Creative Zen Mozaic Starter Pack.

Mar 15, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Cannot put videos


Did you use the software it came with? I used Creative Centrale and it worked fine. Thats the software my player came with.

Jan 19, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Converted and transferred video, but won't play on zen


You need to convert the files to WMV files or AVI files for the Creative player to use it, and it has to be a certain resolution and so on. Files you purchase from iTunes are formatted for iPod and iTunes and licensing may not permit conversion to other fornats. You may need to use another 3rd party software to convert them such as River Past Video Cleaner Pro with a plug in. There are a lot of converters out there. MelodyCan is another one. I don't know of free ones but they may exist. I no longer have the Creative Video converter on my system, but I do recall some problems converting certain files and I had to use RiverPast and some other ones.

Let me know if I can help further.

Cheers

Dec 28, 2008 | Creative Labs Zen Digital Media Player

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Help me please I am getting crazy


Get the Recovery Tool from Creative's website

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Confused!!!!


there might still be hope. If you downloaded firmware version 2.11.01 it will not be recognized by creative organizer; you will need to install plugins to make creative organizer recognize it again. Go to www.creative.com/support --> downloads and follow the links to download the plugins. There are 1 or 2 to download. Do you have windows media player 10? If so then the zen should be recognized in wmp 10 and you can download songs that way. If you have windows media player 11, you will need to roll back to windows media player 10 for it to be recognized. NOTE: if you don't use windows media player to sync songs, then just ignore everything I said about it.

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