Question about Creative Labs Zen Touch MP3 Player

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Creative zen wmv file problems

I have a two day old creative zen. the first night i used it, i downloaded a wmv tv show with no problem...didn't need to convert the file or anything. it went perfectly. all the other times i have tried to download a new wmv show...from the same site as the first time...zen media explorer gives me an error message that says "file type not supported or exceeds playback capability". since wmv is supported, i assume it must exceed playback capability. it won't convert the files when i try to use the conversion tool. any ideas on how to correct this? oh...the firmware is up to date...thanks.

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  • MrsTennant
    MrsTennant Apr 03, 2009

    I've started having the same problem. I've got a good lot of videos on my Zen, which all went on perfectly fine being .wmv or .avi and converted like a treat. However I've tried to add these 2 videos on with both .wmv and .avi since yesterday and they won't go on.

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  • 92 Answers

I would try to convert that file to AVI through a seperate open source program such as this If that doesn't work...i would try to put a file that is smaller...

Posted on Jun 27, 2008

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Posted on Jan 02, 2017

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Wont install its a ZEN V PLUS ON WINDOWS VISTA PREMIUM ERROR 10 MAY BE O.S. PROBLEM THE NEW APPLICATION RIGHT FROM OEM FAILED TO INSTALL MULTUBLE ERRORS for the zen its 4 years old so dont kill me is it...


Welcome to FixYa!

Solution 1.
Do Windows Update. It will download and install the service packs that you need as well as the latest driver for your ZEN V Plus if it has found one. Make sure to install all the suggested updates.
  • Click Start
  • Type windows update in the search box
  • Click the Windows Update icon from the search list
  • Windows Update windows will open
  • Click the Check for updates button
  • It will show number of updates available
  • Click Install Updates
  • The updates may take a while and your computer might restart a couple of times

Solution 2.
Install the driver/software manually. (Make sure you installed windows update)
Requirements:
  • Microsoft® Windows Vista™
  • Windows Media® Player 11
  • USB 1.1 port (USB 2.0 recommended for faster transfers)
  • Creative ZEN V or ZEN V Plus
Notes:
  • To install this software pack
    1. Download the ZNV_PCApp64_LA_6_41_10.exe file into your local hard disk.
    2. Close all application and Windows Explorer windows that are currently running.
    3. Connect your player to your computer.
    4. Double-click the downloaded file and follow the instructions on the screen.
This software pack includes the following:
  • Creative Media Explorer (version 6.41.10)
    Enables you to manage your player easily in the familiar "Windows Explorer" environment
  • Creative Audio CD Ripper (version 5.20.10)
    Extracts songs from an audio CD and transfers them to your player
  • Creative Sync Manager (version 6.03.21)
    Synchronizes data between your computer and player
  • Video Converter (version 5.60.12)
    Converts videos to a suitable format and transfers them to your player
  • SmartFill (version 2.00.26)
    Fills up your player with songs automatically

Thank you for using FixYa.
Have a great day.

Jas247

Jul 03, 2011 | Computers & Internet

1 Answer

My neeon 2 1 gb mp3 player doesn't work...


try these.

http://en-drivers.com/187/188/

c if it works

Nov 01, 2009 | Creative Labs Audio Players & Recorders

2 Answers

How do you put Videos on The Creative Zen Mosaic MP3


well, creative zen likes avi, mpg and wmv formats

the reason that your creative zen won't read the avi is because the necessary codec is missed.

you can use iorgsoft creative zen video converter to convert the video to mp4,wmv then put them to creative zen.

http://www.iorgsoft.com/Creative-Zen-Video-Converter/

if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.

http://www.iorgsoft.com/DVD-to-Creative-Zen-Converter/

Jun 05, 2009 | Creative Labs Creative Technology Zen MP3...

4 Answers

My zen mozaic won't support any video files i put on it. what files does it take?


well, creative zen likes avi, mpg and wmv formats

the reason that your creative zen won't read the avi is because the necessary codec is missed.

you can use iorgsoft creative zen video converter to convert the video to mp4,wmv then put them to creative zen.

http://www.iorgsoft.com/Creative-Zen-Video-Converter/

if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.

http://www.iorgsoft.com/DVD-to-Creative-Zen-Converter/

May 15, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

Can't convert mp4 files through Creative Zen video converter


Creative Zen has its own video format, so you need a thrid party video converter to convert videos to the format fit for your player.
Here I recommend you try Wondershare Video Converter Platinum, which could convert between all popular Video formats ( AVI, MKV, MP4, WMV, FLV, MPEG etc.) that support all popular portable media players (such as Creative Zen, Zune/Zune HD, iPod/iPhone and PSP) and the latest iPod Nano 5G, iPod Touch 3, iPhone 3GS/OS 3.1.

Apr 08, 2009 | Creative Labs Zen Digital Media Player

4 Answers

Cant import video


You need the software for the Mozaic. Most Creative brand players need the software it came bundled with to convert videos before it can added to the player.
If you don't have the Centrale software CD to convert videos, you can download it from Creative's site here:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic.

Choose the "Applications" section on this page, you want the Creative Zen Mozaic Starter Pack.

Mar 15, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Cannot put videos


Did you use the software it came with? I used Creative Centrale and it worked fine. Thats the software my player came with.

Jan 19, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Help me please I am getting crazy


Get the Recovery Tool from Creative's website

Jun 05, 2008 | Creative Labs ZEN SLEEK MP3 Player

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