Question about Gateway 500GR PC Desktop
MY COMPUTERHAS NO CHECKEDIT IT SAYS I HAVE NO PLAYBACK DEVICE INSTALL BUT IT DO
First check if the onboard sound is enable on your computer's BIOS, so restart your pc and press the DEL key on your keboard so you can access it then make sure the audio is enable if its disbale enable it then try now if it will working.
If the audio is enable on BIOS and still no sound check if the audio is installed properly under device manager Right click on Mycomputer>properties>hardware>device manager>then look for the audio device that should be enable and working properly if not you need to reinstall the driver for it.
Posted on Jun 07, 2008
Tips for a great answer:
click start right click on computer select properties then device manager scroll to sound and video game controllers if you see a yellow question/exclamation mark or a red X the driver will need to update drivers
click start right click on computer select properties then device manager scroll to sound and video if you right click on sound and video then on high definition audio device select update driver software
click start control panel hardware and sound manage audio devices right click on your speaker select configure speakers
right click on the speaker icon in the bottom taskbar you will see an array of options select
playback devices make sure it has a green tick and the correct speakers are selected
be updated if you computer came with a motherboard disk the drivers could be on it although
once speakers are connected widows 7 should automatically update the drivers
click start control panel hardware and sound manage audio devices playback you might have to set a default go for via high definition audio then right click on speaker
you might have to configure them then select properties you will see tabs general level in this tab make sure your settings are loud enough also enhancements and advanced from the drop down
list in the advanced tab select dvd quality or another then apply
if you want to know what this is the error code is related to
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If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
To enter BIOS setup turn on your PC and immeadiately hold down the DEL key. (On some machines it's the F!, F2 or F10 key).
Once in BIOS setup, press the Enter key to select the first display screen, ususally titled "Standard CMOS Features". Navigate through the menus until you locate the setting for your on-board sound playback device. If it is set to "Enable" or "Auto" leave it as-is. If it is set to "Disabled." change the setting to "Enabled" or "Auto".
Follow the on-screen instructins to save yur settings and exit BIOS Setup.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you will require some help from a qualified PC technician.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
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