The star tsp700II receipt printer I have was working great and then one day it started feeding paper before each receipt. So it wastes about 6inches of paper on every receipt. I cannot figure out what changed or how to fix it. HELP! I am wasting so much paper.

Hi Star Customer

Please make sure the printer is configured to use ESC/POS by opening the printer software and select ESC/POS mode.

Please contact [email protected] for more information.

Star Technical Support.

Is the red light flashing? If it not flashing, you have a cover open error or a RAM error.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

we have Star TSP 700II and it is doing the same. not just 4inches but sometimes it adds extra 20-30 inches blank space. I think it was due to incorrect paper size settings.
Why dont you to go printer properties->Device settings and change the Friction size..as well as set Pagecut to Partial.
Also change preferences under Properties, advanced and change papersize to what suits you .
pl let me know what happens soon
sean

Sounds like the "template" is set for "letter size" paper rather than "receipt" paper.

Go to "Workstation" Preferences, and then "Printing". Verify the template selection.

You will need to take the printer in for a service. The cutter is Jammed and that causes the fault on the paper feed.

In your accounting software is there a way to add a greeting or salutation to the bottom of your receipts? Something like Thanks for your business come again soon? I'm wondering if someone got into that part of the software and although they didn't actually type any greeting or message in there that the printer would print but maybe instead put in a blank area by hitting the enter key several times so that the printer saw the space there and created it? If that isn't a solution i'd need to know more about your accounting software.

it might be that the paper is not in far another ore there might be a paper jam

check that the paper type is set to receipt and not ticket in the printer properties: device settings.

I have a problem with some TSP700II printers that print extremly slowly. I have most recently downloaded and installed...

Can you send us a manual of this printer star tsp700 so that we can check the study how to troubleshoot this [email protected]