Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore 596.72913200 Refrigerator is Warm,freezer not freezing

P.S. I already replaced the defrost timer and the back wall of the freezer still has ice. What do you suggest. Thx! You've been very helpful .

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  • luseeedwards Jun 09, 2008

    Thank you 22yooper for your insight.



    Can you tell me, once I take off the back panel wall of the freezer section how do I identify the Defrost Heater and the Defrost Thermostat? I searched on Sears PartsDirect to find a diagram with these two items but nothing came up.



    Thanks again

  • Anonymous Mar 25, 2014

    refrigerator and freezer were not cooling/freezing so we unplugged the refrigerator and defrosted, cleaned the coils and everything under and in back of refrigerator.left it unpluged for 48 hrs. pluged the appliance back in and now it runns continously. any suggestions

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  • Master
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The frost on the back wall of the freezer with a new timer installed indicates that the problem is beyond the timer in the defrost circuit. In this circuit you have a defrost heater and a defrost thermostat. One of those two is your problem.

If you have an ohm meter available and have the knowledge how to use it you can access the heaters by removing the back panel wall of the freezer section. Disconnect the heaters from the circuit and read the meter for continuity. If you read Ohms through the heater(s) your problem is in the thermostat.

Posted on Jun 08, 2008

  • James Helmer
    James Helmer Jun 09, 2008

    There are two types of heaters used. One is a glass tube with a heater coil inside. These are usually two in series. These heaters are connected together by one wire in between. On the other end of these two heaters is a wire on each end. Disconnect the wires from their supply point(not at the heater) and test with an OHM meter for continuity. You should have a resistance reading. If no reading change the heaters. They come as an assembly.

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