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Cannot delete songs

I've gone to My Computer and clicked on the icon for the sansa and deleted all of the music files but there are still files on my sansa that refuse to be deleted. Any help?? Thank you!!

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  • Benjamin Patri
    Benjamin Patri May 11, 2010

    please respond to my last question so that I can be of more help with this

  • Benjamin Patri
    Benjamin Patri May 11, 2010

    Are they showing up on your Sansa, your computer or both?

    You could try deleting them through windows media player too.

    If they are showing up on your Sansa and not your computer, then your encryption for those songs may be different than the ones you deleted and you would need to switch the encryption on the player.


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I would be more than happy to help you with this as soon as you respond so please don't rate this solution until I am done working with you on this problem

Posted on Jun 11, 2008

  • Benjamin Patri
    Benjamin Patri Jun 11, 2008

    I need to know if you have put them on the player with two different encryptions. Only some of the songs are showing up still after deleting all, correct?

    Try changing the encryption on the player, it should be MTP or MSC, switch it to the other under the menu and options area


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1 Answer

How to delete old file or video form this player


Open Windows Media Player 11 and switch the Library view to Photos (by default, it is usually set to Music - just click the musical not icon and a drop-down will ocme up that says "Photos"

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Mar 26, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

IM TRYING TO DELETE MUSIC FROM MY MP3 PLAYER


Windows Media Player is the program you will be using to delete files off your Sansa. To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

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Mar 23, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sandisk Sansa e260 wont let me delete songs


To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Mar 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e260 shows full memory in its screen


Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files - you can delete at will.

Or:
To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Mar 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i delete music off my sansa mp3 player?


Source: http://www.ehow.com/how_2023687_delete-files-sansa.html

Step 1Connect the USB cable to your Sansa MP3 player, then hook the other end to a free USB port on your computer. Step 2Give the computer time to recognize the Sansa MP3 player. Once it has, double-click on the MP3 player’s icon to view the music files stored to memory. Step 3Scroll through the list of audio files until you find the ones that you wish to delete from the Sansa MP3 player. Step 4Click on single items or click and lasso multiple files. Step 5Right-click on the highlighted files to pull down an action list and from there select Delete. The computer will ask if you really want to throw the file away. Select OK. Step 6Exit from the window, then disconnect the USB cable from the Sansa MP3 player. The player will automatically turn off. The memory will update the first time you turn the player on after deleting songs. Tips & Warnings
  • Optionally, you can left-click on a file and drag the file icon to the Recycle Bin. Either way, you can delete music that you don’t want from your Sansa MP3 player.
  • Unlike other documents and files, once the music file hits the Recycle Bin, it’s gone. Make sure that you are deleting the correct file.

For more help: http://www.supportrix.com/

Jul 30, 2008 | MP3 & Digital Media Players

1 Answer

Can't delete songs


heres what you can do;
once plugged into computer, click on "my computer" icon.
Find the sandisk sansa product, and look through all the music files,
once found the files, delete any of the files as you wish

if that dosent work, im afriad that your going have to delete everything and start fresh again.

Feb 11, 2008 | SanDisk Sansa e270 MP3 Player

5 Answers

Deleting music off of my sansa E250r!!HLP ME


If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.

Dec 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 keeps freezing


If you're checking that its empty in your rhapsody program, you might want to click on My Computer and then click on your Sansa mp3 player and then go into music files and delete everything. If u want to delete everything, including videos and pictures, you can go into your rhapsody account, plug in your mp3 player and right click, scroll down and click on "format" this will hopefully delete everything on your mp3 player...if u don't apply to any of these, well....sorry i don't know how to help.

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

How do i delete songs off of my sansa e250?


You can manually delete the music thru My Computer. Just click on the device name, and open the Music folder. If you dont have a Music folder, you need to enable hidden files and folders on your computer. Best of Luck.

Sep 23, 2007 | SanDisk Sansa e250 MP3 Player

10 Answers

Deleting songs from Sandisk


Hi. The minimum requirements of your Sansa E250 is Windows XP and above and Windows Media Player 10 and above. If you're using Windows Media Player 10 or above, your Sansa E250 and its contents should appear on the right pane when you click on the "Sync" tab. You can right click on a song and select "Remove". The songs will be erased permanently from the player. If your songs do not appear on Windows Media Player 10 or above, it is possible that your songs may have been saved on another mode. Your Sansa E250 comes in 2 modes: MTP and MSC. Songs saved on one mode will not be seen by the other mode, and vice versa. There are 2 ways to delete songs from your Sansa E250: By browsing the folders containing the songs, or by formatting the player. You can switch modes by navigating your E250's menu using the following: Menu >> Settings >> USB Mode Next, plug your player in your PC and open Windows Explorer. You should first set your Explorer to "Show hidden Files and Folders" by going to the "Tools" menu (located on menu lists on Windows Explorer window), then choosing "Folder Options", then enabling the "Show Hidden Files and Folders" radio button Deleting Music files under MTP Mode: 1. Your player should appear as a Sansa E250 icon in Explorer as a "Portable Audio Device". Double left-click this icon to browse the player. 2. You'll find a "PPI NAND" sub-folder. Again, double left-click on this sub-folder. 3. You'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it. 4. Your music should appear as individual files or folders. Delete this to remove the file(s) from the player Deleting Music files under MTP Mode: 1. Your player should appear as a Drive letter and entitled either as a "Removable Drive" or as "Sansa E250" 2. Double left-click on this drive letter to browse the player 3. You may find your music files immediately on this folder, or you'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it and view your music files. 4. Delete the music files you want, and they should be removed from the player Deleting files through Format: 1. Formatting the player erases all files in the player, and oftentimes this is the best option to ensure that all files are removed and any corruption eliminated. Also, it is best to format the player when in MSC mode. 2. When the appears as a drive letter (under MSC mode), right-click on that drive letter and select "Format". On the "Format" pop-up window, click "Start" to begin the format process. 3. Follow the on-screen prompts and safely remove the player from your PC when the "Format Complete" display appears. 4. Unplug the player from the PC and when the player is powered up, the message "No Files" should appear on the player's LCD screen 5. Switch the mode back to "MTP", or continue to use "MSC". Note: It is best to use "MTP" when you are transferring subscription music to the player. I hope this helps. :)

Apr 22, 2007 | SanDisk Sansa e250 MP3 Player

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