Question about Bose Wave music system Multi-CD Changer 3-Disc

1 Answer

CD stuck in BOSE 3 disk stack player

All but 1 disk ejected. Disk #2 will not eject. Keeps saying ERROR

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  • mheher Dec 28, 2008

    I have the same problem. I have a CD in the multi -cd changer in slot #2 that will not eject. Disc Error keeps being displayed.

  • Anonymous Mar 31, 2014

    2004 Toyota Avalon cd are stuck they will not eject trying to find a solution


1 Answer

I had the same problem and went to the Bose Tech Support site and found this solution. It allowed me to eject the stuck CD. The same problem happened again when I tried to enter another CD but after repeating the process below the CD ejected again and after that it worked fine.
Hope it works for you.

  • Try performing a reset with your Wave® music system upside down:
    1. Unplug the system, flip it upside down, place it on a firm, level surface, then plug it back in again

    2. If the CD ejects when you do this, the system may need to be serviced. Contact Bose® Technical Support or call 1-800-278-1281

  • Posted on Nov 02, 2008

    • smccandlish
      smccandlish Jun 23, 2012

      "If the CD ejects when you do this, the system may need to be serviced." Uh, and if it DOESN'T eject when you follow this weird reset procedure? Should we call an exorcist?

    • smccandlish
      smccandlish Jun 23, 2012

      "If the CD ejects when you do this, the system may need to be serviced." Uh, and if it DOESN'T eject after this weird reset procedure, then what? Should we call an exorcist?


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    A CD is stuck in my bose system How do I get it out?

    From an other web site

    If you have a cd or two stuck in your Bose wave radio, here's how to remove it and save yourself $99. This procedure is for the radio (model AWRCC1 or similar) with a single front loading cd slot.

    PART I
    1. First unplug the power, wait a minute, and then replug power, watching the front display.
    2. The display will read "Ejecting". If the cd ejects, then you're done and can skip Part II. If it doesn't eject and/or it displays "Disk error" then you'll need to do the Part II steps.

    1. Unplug the power cord.
    2. Turn the radio upside down with the front facing you.
    3. Remove the 5 screws from the bottom plate.
    4. Hinge the front of the bottom plate up no more than 2". Don't overdo this or you'll damage various ribbon cables inside. Use extra hands or a prop to keep it open this amount.
    5. Reach inside and tilt-up the front of cd player's metal housing just enough to access the rims of the cd(s) within the space created in step 4.
    6. Pinch the rim(s) of the cd(s) and gently pull it/them out.
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    Enjoy your cd player again!

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    Cd stuck

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    if you are good at opening the player then just follow this steps...
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    then reassemble just put the cd and play...
    90% it will work
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