Question about Microsoft Zune JS8-00001 Digital Media Player
Tuesday, June 3, my zune was working just fine, the next day I got error messages on the zune saying that the item is missing or cannot be played on some things (songs, pictures, videos) and problem with the rights for this item on others (songs mostly). I called zune "support" two days in a row trying to fix this. The first day we downloaded the 2.5 software (which I had not done yet) and the videos, pictures and songs that I had put on from my cds started working again. The music from the marketplace (both subscription and purchased) still won't play.
Day 2 we tried a DRM reset. Nothing. They want me to erase everything and resync. We tried a few songs. Nothing. It won't resync, but I can still download and play on the pc. Now they want me to clear the zune completely and start over... I will lose everything on there.
The first computer had most of my stuff on it and when I put the software on this one, everything was still there. Awesome. However, the reason it is now on a second computer is because it killed the first one, so I cannot resync to that one and will lose everything. Don't have enough memory to put it all on this computer. What can I do to make it all work? Or am I stuck with losing over 2/3 of my stuff? Is it possible that if I just hold out, they may come up with a solution/update for this as I've seen SEVERAL other people have had the same problem in the zune forums.... No one knows. PLEASE HELP. Thank you so much. Email: christyorf @yahoo.com
This is only 123 defective in your unit, 1, you have internal virus in your unit 2, you have unsupported format 3, you have defective hardware BRM. or the CPU Memmory hardware. first reformat your unit to your PC Using a tornado BX3 Gadget then you can in problem apearing in you monitor.
Posted on Jun 28, 2008
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