Question about Emerson Smartset Clock Radio

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Emerson Research Clock modelSmartSet

I purchased a SmartSet Clock Radio from Frys in US. It is having a trouble. It becomes slow by about 20 minutes by every day. I compared it with all the other clocks with me. I took the clock with me to India. Here there is only one time zone. Please advise me properly

Regards,

A L S I am also having the same slow time problem although I bought the clock in the US and live in US, but live in Western Alaska. I have had previous self-setting clocks with no problems.....what is problem and/or solution?

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This problem is cause by the difference in the power delivery system in the USA(60HZ) and India (50HZ). The timing function for these type of Clock/Radios depends on the power delivery system. It works like a second hand in a clock or watch. With the (60HZ) you get the perfect match with the 60 seconds to a minute time intervals. In India this timing sequence is thrown off due to the power being only (50HZ). I will give you the information to contact the Emerson customer support web page and the customer support telephone number. They may have a way to make adjustment internally to compensate for the differences. The web page for customer support is[http://www.emersonradio.com/support.htm] The telephone number is 1-800-909-1240. You can call them between the hours of 8am and 4:30 pm Central Time USA. Go to the web site or Give them a call they might be able to help you. I hope this information helps you understand the problem you are having with the power differences and the timing of the Clock/Radio. Thank you for using Fix Ya and have a nice day!

Posted on Jun 14, 2009

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