Question about Konica Minolta magicolor 2400 Laser Printer

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Black line on right side of prints

Hi MagicDave,
When I print a faded black line about 1" wide appears on the right side of the page and down the entire length. Upon inspection inside the printer, the green drum has toner dust on the right side. I can clean this but when I print another page it comes right back.

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The drum life is over, change PC drum, also you may clean laser glass whats under the pc drum

Posted on Jun 19, 2008

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2 Answers

I have a grey/black line all the way down the right hand side of the page


Run a half test.
Put paper in the manual feed tray.
Print something, anything
When the paper is 1/2 way into the printer, open the cover.
Pull out the toner cartridge. Look down at the paper.
Does it have a black line on the right side?
If yes, replace the cartridge. If no, replace the fuser.

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CLEAN DRUM UNIT AS PER MANUAL . IF THAT DOSN''T WORK TRY REPLACING DRUM AND/OR TONER

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When you say "Cleaned the lens" I presume you mean the four LED print heads. Use a spirit to clean them with if the toner dust is hard to remove. I usually just use a finger and wipe the entire length. Make sure there is no foreign item laying on the drum top where the black plastic film is as the led head may not seat properly on it. Clean all the silver high voltage springs down the left side of the printer. They make contact with the drums. If you still have a problem then try printing solid colour blocks ie Yellow, Magenta ,Cyan and Black . This will identify which colour is giving the problem . Change that drum and all should be well.

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For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement

Hope this help

Byron

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It might be a dirty led assembly. The leds hang down from the top when it is opened.

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Your fuser is worn out. Needs to be replaced.

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Toner issue getting to drum - use gen toner cart.

or Drum blade stuffed (lines are down page fro top to bottom- replace drum assy

Drum has been exposed to light faint or blank across copies repeated 4 times down page - replace drum assy

or upper fuser roller stuffed, down page, smudgy print -  replace fuser

LSU(laser) or boards rarely cause issues

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