Question about Disney Mix Max Digital Media Player

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Broken Screen My Disney Mix Max has a broken screen vertically in the centre preventing me seeing the left half of it. Can you supply a print out of the various menu screens so I can continue to use it. Replacing the screen would be uneconomical. It still plays audio very well. Regards Steve

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Are you on warranty? If so, I'd suggest just replacing the entire unit for free or for very minimal cost.

Posted on Aug 06, 2008

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On the top of the Disney Mix Max, the fourth button on the left which says "< HOLD", slide it to the right and that should unlock it. :D

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I had a similar issue. I took it to a friend of mine who is good with computers hoping he might be able to fix it........and he did....apparently the HOLD button was slid to the right locking all functions...once he slid it to the left closest to the power button, it worked fine. Imagine my embarrassment...I hope this is all that is wrong with yours as well

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I had the same issue. I took it to a friend of mine who is good with computers hoping he might be able to fix it........and he did....apparently the HOLD button was slid to the right locking all functions...once he slid it to the left closest to the power button, it worked fine. Imagine my embarrassment...I hope this is all that is wrong with yours as well....if that doesn't held try the reset button near the usb plug in....

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1 Answer

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You can try the instructions located at the link below to try flashing the internal firmware of the player and see if that corrects the issue. If that doesn't work I'd suggest contacting Digital Blue for warranty replacement.

http://digiblue.com/customer-service/faqs/disney/mixmax/MixMaxFirmwareUpgrade.doc

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1 Answer

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Did you try the reset button. you have to place a pin point or paper clip in the hole to reset.

Apr 27, 2008 | Disney Mix Max Digital Media Player

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hmmm, Try connecting to your computer,or open "My Computer"
and see if it recognizes the Disney Mix Max, if it does,
Double click the Disney Icon, and right click on something you want to delete, and click delete, or press "delete" on your keyboard. Be Careful not to delete things you want to keep though....

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1 Answer

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you must go to settings and change the backlight options and change it to always on.. then it wont go on and off randomly

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