Question about Ecoquest Living Air Classic Air Purifier

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Living Air XL-15 Classic - Foul odor!

About 6 mos ago my unit started to emit a foul odor. It smells organic like a lake or something. It isn't constant but I can't get it to go away! I bought new plates and filters since mine were pretty old. I have cleaned it thouroughly with alcohol and nothing worked. When I put a new clean plate in, it smells ok for about 2 mins then it starts to smell. HELP. I know sometimes the ozone can react badly with somethings (like Paint fumes) but I can't imagine what it could be reacting with, nothing has changed in my home. My house stinks and its embarrassing!

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  • cant standit Jan 06, 2009

    Thanks for the comments, I have tried the ozone level adjustments but it is still there.. I actually like the smell of ozone it smells like rain. I have contacted living air and all they told me was to buy new plates and filters, which I did, but nothing worked... my only other option was to buy a new unit but times are tough and I really cant afford it right now. So I guess I am just stuck for now. Appreciate your help.

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Hi cant standit,

Can you control this odor by adjusting the ozone (O3) control? High levels of O3 smell obnoxious or irritating to some people; you want a fairly low concentration (~40 ppb - that's parts-per-Billion, not much).

It sounds like you've done everything else right. Have you consulted with the dealer you bought from? How about EcoQuest? If it's not the O3 level being too high, then perhaps there's something goofy with the unit. If it's under warranty, pursue that option. You should have contact infor with the unit; respond if you need it and I can post it.

Let me know.





Posted on Dec 23, 2008

  • Jon Stignani
    Jon Stignani Jan 07, 2009

    OK, I sure understand about not wanting to spend the $$$.

    When you cleaned it, did you completely tear-down the chassis (removal of the 4 screws in the bottom, ease-out the power switch to disconnect the wires, unplug the fan terminals, etc.) so you could pull the whole chassis clear of the outer case. Be careful, those fan motor spade terminals can corrode with long term (5+ yrs) use.

    I'm trying to figure if it's the case, or something hinky with the electronics. You comment about it being "organic" makes me wonder if something is perhaps amiss with the cabinet (possibly the chipboard got wet at one point and is growing that smell?)

    It doesn't cost us anything to talk back & forth, and I'd like to figure this out.

    Jon


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Bubbabear64
  • 2794 Answers

SOURCE: XL-15 Classic Living Air emmitting Foul Odor!!

Ionizers do cause a bad odor to happen. I work in the copier business and do work around machines that can cause an ozone to happen when there are ran. Copiers like ionizers can cause an ozone to happen because the air particles are being electrically charged. The smell isn't good to be breathing in as well.

Here is an EPA report about ionizers

The Consumer Products Safety Commission is going to be making a decision about the health effects on ionizers by the end of the year. Their decision can effect selling ionizers all together.

This industry should have been regulated years ago and after what happened to Sharper Image this year due to their arrogance it isn't doing the industry any favors. They went out of business because of Consumer Reports findings and tried to sue them for it.

If you really want the air in your house cleaned, the best way to do it is using a hepa filter.

Posted on Jul 26, 2008

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I have the Alpine Living Air machine - the green light does not come on just the amber one. I don't smell any ozone odor. Cleaned the plates but not sure if they have to be installed in any special...


How long have you owned machine? Plates need to be replaced periodically to be effective and to generate ozone. Depends on usage but at least every one-two years. They run about $15 a piece. I can get you some.

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DOES THE UNIT STILL WORKS NORMALLY ASIDE FROM THE BULB?

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This is what the machine is designed to do! The machine emits a low amount of ozone, which is the purifier/sanitizer created by sunlight. Close to the machine, it's concentrated. When it spreads throughout the room, it kills odors and bacteria, and creates the fresh smell of clean air. The air truly is "oxygenated," because ozone is simply O3, instead of O2, and breaks down quickly.
If the numbered dial is set too high (try it at 300 to 500) it will smell "bleachy." Your "rule of thumb" is that when you've been away, and enter the home, you should experience the same fresh, clean smell that you get when you step outdoors on a bright spring or winter day.
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If you are sure that the plate is clean, in perfect condition, and inserted correctly, it would appear that the transformer is defective. This means that power is not going through the metal contact fingers into the plates.

The light probably has burned out. It is not essential to the working of the machine, so it isn't anything you need to be concerned about.

Vollara (formerly Alpine/EcoQuest) is no longer producing or servicing the XL-15. However, a newer version, called the Classic, is available. You can call Customer Service 800-989-2299 and they will tell you your options. Use #16618 if you need a referral number.

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HI, go to www.healthylivingia.com and click on products. Halfway down the page you will find the Living Air Classic. Under the support tab you can download the manual in PDF format.

Jan 22, 2009 | Ecoquest Living Air Classic Air Purifier

1 Answer

XL-15 Classic Living Air emmitting Foul Odor!!


Ionizers do cause a bad odor to happen. I work in the copier business and do work around machines that can cause an ozone to happen when there are ran. Copiers like ionizers can cause an ozone to happen because the air particles are being electrically charged. The smell isn't good to be breathing in as well.

Here is an EPA report about ionizers

The Consumer Products Safety Commission is going to be making a decision about the health effects on ionizers by the end of the year. Their decision can effect selling ionizers all together.

This industry should have been regulated years ago and after what happened to Sharper Image this year due to their arrogance it isn't doing the industry any favors. They went out of business because of Consumer Reports findings and tried to sue them for it.

If you really want the air in your house cleaned, the best way to do it is using a hepa filter.

Jul 26, 2008 | Ecoquest Living Air Classic Air Purifier

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My XL-15 had the same problem a few years ago. I had a broken wire on the fan, and the Ozone problem turned out to be a problem with the power supply. I had to send it in to have it repaired.

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1) Are you still looking for a solution?
2) Are you able to trace the odor (e.g. do you see any visible signs of scorching or burning, esp. with the electronics components?
3) Unless you are an electronics technician, you won't be swapping out cooked parts from a circuitboard (and if you were, you wouldn't need my advice......(;^]). If the circuitboard is bad, it's probably more trouble than it's worth to fix.

EcoQuest Int'l, manufacturer of the Living Air, no longer provides repair or refurbishment of the Classic product, but they do offer a trade-in on a newer version. If you can't locate the dealer you purchased it from to assist you, you can likely find a dealer in the LA area (Google or Yahoo keyword search "EcoQuest Dealer, Los Angeles"), or contact EcoQuest directly aT 1-800-989-2299 or customerservice@ecoquestintl.net.; I'm sure they can put you in-touch with a dealer in your area.

The company website is www.ecoquestintl.com/

If I can be of further assistance, let me know. If this helps or solves the issue, please rate it accordingly.

Thanks in-advance,

Jon

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