Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser

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Water leaking inside refrigerator

There is a puddle of water inside the refrigerator, beneath the vegetable bins. It seems to be condesation from the inside back of the refrigerator. How do you prevent ice buildup in the defrost drain?

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  • RMM726 Jun 07, 2008

    I have the same problem with our Kenmore frig. We have seen water pouring out from openings at the top (under the freezer) into the frig and water collects on the shelves and under the bins. I would appreciate any help!

  • joe e Jun 07, 2008

    How to prevent the defrost drain from icing up ?

  • Anonymous Mar 30, 2014

    suspect defrost water draining into refer but cannot locate drainline

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Its the clogged defrost drain. I have the same problem. I just cant find the drain

Posted on Jun 07, 2008

  • drewmann Jun 07, 2008

    ok i found it...i removed the back panel inside the freezer...couple of screews...took off the icemaker same way. Under the coils there is a little hole. I got all the standing water out and low and behold the hole was frozen inside...im pouring hot water in it and its slowly thawing. hope that helps

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1 Answer

Water build up


Good Afternoon Friend,

I understand that you are getting puddles of water in the back of one of the bottom shelf and in one of the vegetable drawers in your Frigidaire refrigerator. I suggest putting the crisper drawer control on the Hi humidity setting. This should allow more moisture to escape out of the drawer and not cause as much puddling. Also, check your water filter and make sure it is not leaking, as well as any moisture from the ice maker. If further troubleshooting is needed, I ask that you please leave the model number of your washer. Typically, you can find this number inside your refrigerator on the liner walls. Hope this is helpful.

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Hi boris_sal495,

There are two things that you can check if you are getting water under the vegetable drawer. Kindly refer on the details below:

Reminder:Before doing any checking or repair unplug the refrigerator from power and remember your safety.

1. Clear the Drain Tube - Your refrigerator has a drain that leads to the exterior drain pan beneath the refrigerator. Occasionally this drain can become clogged resulting in standing water inside your refrigerator. The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.
Clear the drain by forcing a solution of water and bleach or water and baking soda into it with a basting syringe. If the solution will not flow through, slide a length of 1/4 inch or smaller flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog.

2. Leveling a Refrigerator - It is important for the refrigerator to be level.Check that the refrigerator is level from side to side.If it is not level, adjust one or more of the adjustable leveling feet until it is level. The feet are bolts that can be turned to raise or lower the refrigerator. If they cannot be adjusted with your fingers, use a crescent wrench or pliers.
If you have an ice-maker, it should also be checked for level after first leveling the refrigerator. An icemaker that is out of level will spill water into the ice bin or into the freezer. It can be repositioned by loosening the mounting screws, adjusting it for level and then tighten the screws.

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Water is leaking inside of the refrigerator on the (if you are looking into the fridge) the left side. I cannot tell where it is coming from - i see no dripping from anywhere but it sits in puddles on the...


I have a Whirlpool Top-mount refrigerator. Whirlpool also manufactures many of the Kenmore refrigerators.

A few weeks ago I noticed a puddle of water on the top right shelf in the refrigerator section. I figured out that it must be the water that forms during the defrost cycle and normally drains down through a tube in the back into an evaporator tray beneath the refrigerator. Something was preventing the water from draining away and instead it was dripping through the overflow holes from the freezer into the refrigerator section.

I emptied the freezer and took off the back panel. It actually wouldn't come off at first because all the water beneath the defrost heater which should have been draining out the drain hole was frozen into one solid block of ice. I used a hair dryer to melt the ice (took a while - be patient) and then took off the panel.

To melt all the rest of the ice in the drain tube I used the hair dryer. To clear out the ice in the drain tube, I used a turkey baster and kept putting down hot water until I heard water making it down to the evaporator tray beneath the refrigerator.

The following mod is "try at your own risk" (I wouldn't do this if you still have warranty coverage - call a tech instead):
I made this modification to prevent the problem from recurring (at least that's the hope): Wrapped a piece of wire (unbent a large paper clip) around the defrost cycle heater and stuck it into the drain hole. The theory is that the wire will heat up every time the defrost cycle runs and will keep the drain hole from freezing shut.

One thing I noticed during this repair concerns the drip pan beneath the defrost heater in the freezer (this is the pan that collects the water that is melted off the coils during defrosting). The drip pan does not seem to be angled properly so that the water will drain normally towards the drain hole. I guess water could remain behind then freeze later. I reported this to Whirlpool.

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There is a puddle of water inside the refrigerator, beneath the vegetable bins.


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