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Modem doesn't recognize dial tone

I have a Toshiba tecra a4-s313 with modem v.2.1.51.0. I does not recognize the dial tone. I am using another computer.

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  • Anonymous Dec 09, 2008

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Hello,

If you are on another computer and everything is fine. I would say that the modem has been damaged by some type of power surge, especially if there has been recent storms. If this is the case, the modem would need to be replaced. Since that modem is internal It may be difficult for you to replace.

According to the manual at http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_outFrm.jsp?moid=1132652&rpn=PTA42U&ct=DS&soid=1170276&BV_SessionID=@@@@0589613970.1216923303@@@@&BV_EngineID=cccfadeejkmemelcgfkceghdgngdgnn.0 you dont have PCMCIA option.

You can locate a Toshiba Repair Center at http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?subs=tais&BV_SessionID=@@@@0589613970.1216923303@@@@&BV_EngineID=cccfadeejkmemelcgfkceghdgngdgnn.0 and see what options they give you.

Thanks

Posted on Jul 24, 2008

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