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Got brand new toshiba satelite pro a210 from my insurannce company purchased from ebuyer with microsof vista business already installed however for the microsoft office 2007 the product key on authentication plate on underside of laptop doesnt work. please can you help. contact on 01353722781 or email sharongrimwood@aol.com. Thankyou

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Hello,

Yes, But understand this, we are not allowed to telephone people, we can only use this medium and you should receive an email regarding this reply I'm posting now for you personally.

To verify you have a full license for Office 2007 and not a demo copy (I don't know and you probably don't either) you need to call Microsoft licensing at 1-800-426-9400.

This is your only option and the above phone number is hard to find. Be prepared with your laptop up and running when you call. Sometimes I've been on hold for a long time and others I got through right away.

Sorry I can't help you further. There is no way for anyone to check online to see if your product key is either valid, a demo or a full license.

I hope you find this helpful or has fixed you as you are now on your way to finding through the only means possible the answer to your question.

If you paid money beforefor a premium answer to this same question and got no help at that time you can request a refund and you can find that information at the bottom of the home page at fixya.com and click on Contact.

Regards,
Worldvet

Posted on Jun 07, 2008

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