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If the lens has the electronics to communicate with the camera, try cleaning the electrical contacts on the back of the lens and in the lens mount on the camera body. If the lens doesn't have the electronics to communicate with the camera, set the camera to manual (turn the mode dial to M) and set the exposure manually.
If you're not sure whether the lens has the electronics or not, tell us what the lens is.
First, try it. If it still works, you're in luck. If not, well !!! Once a lens is broken, there isn't much that you can do, except replace it. Camera lenses are compound lenses, except on the smaller cameras. Compound lenses are stacked and glued sets of lenses, with specific distances between sets. If it is an expensive lens, get an estimete for a repair price. It might be cheaper to just replace it.
Get the kit changed. That should not happen right out of the box, but make double sure the next time around, you charge the battery completely before using it the first time. Not doing this can cause problems.
We had the same problem. After inspecting the contacts I saw that the one metal ball (contact) that was separate from the other contact grouped on the mounting collar was stuck down. By pressing the contact a couple of times with a blunt object it freed up the contact so that when re-attached the lens it worked as expected.