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Problem for Arris Touchstone 450a (CM450) Modem

Arris cable modem

By bcwardlaw on Jun 06, 2008

" "

I have comcast cable internet and an arris modem. The power light is flashing. The computer says it is connected to the internet but no web page will pull up. I have unplugged it, restarted the computer, etc. Still the power light flashes and no connection.

Comments:

Jun 09, 2008

- Thanks. I'll give it a try.

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Same Problem

Jan 24, 2009

- One day i just come home and the internet modem just doesnt work the power light is on but the dsl light is flashing. i unplugged it and the router many time i tried to take out the battries but it didnt work. i unplugged but one time all the lights flashed but it went back to the same problem what can i do?

- Guest

Best Solution

posted on Jun 08, 2008

Guest

Rank: Apprentice Computers & Networking

Expert
Rating: 0%, 0 votes

try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem

Solution #2

posted on Jul 04, 2009

AW_Comcast

Rank: Master
Rating: 79%, 7 votes

if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.

Power light flashing=bad

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