Question about HP Officejet J5780 All-In-One InkJet Printer

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HP office jet J5740 all in one/Black line

I have a black line top to bottom 2" from left side of page on all outgoing faxes.
The machine is 3 months old and faxes 30 pages daily.

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Are u trying to fax from the feeder or from the scaning bed .... try to follow this link CLICK HERE

Posted on Jun 06, 2008

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Posted on Jan 02, 2017

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Hp office jet 5610 all in one printer--- am I able to fax without hooking up to a computer if yes how- thanks


All the HP office all-in-ones fax without computer hookup, simply place the fax on the load tray face up until you see the window state that the original is loaded. Then on the number pad dial the fax number you want to connect to, once that is done...press the black fax button and the machine will dial the number, once a connection is made the fax will feed itself through and complete. The only connection needed is an outgoing phone line. Just make sure that the phone line is in the right socket on the back. You will see icons by the sockets, the one with the phone icon is for a line to go to a phone headset....this is not the socket for the main phone line, ise the other one that says "line".

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1 Answer

Blank line down left side of outgoing fax or feeder copy


The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

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1 Answer

A Solid black line down the left side of the page


It could be 2 things...

1. Your scanner glass is dirty...open the doc feeder and clean the glass. probably Wite-Out.

2. A segment of your scanner assembly lamp is burned out. Not good, uneconomical to repair.

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2 Answers

2" black horizontal line appears on paper when I fax, print,


Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.

Sep 17, 2009 | Office Equipment & Supplies

2 Answers

Printer is printing black lines across all print jobs


Every print job, copy, and fax have the solid black line across the pages. I have changed the drum and the cartridge and even tried cleaning mode. Please help!!! I have a HP Laser Jet 2840 All in One

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1 Answer

When faxing out-2 large black horizontal lines appear on page


Bad scanner block, sorry. Very expensive if you can find one.

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1 Answer

Black line down my faxes


Open up the document feeder and clean the scanner glass. Look straight down at the bottom inside of the door

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Canon Pixma MP780 Fax Problem (horizontal line)


Solution is here: http://www.fixya.com/support/t136826-printer_problem

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