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No sound when I play BBC i Player/Radio etc.what to do?

I've checked Sound,Audio & speech from control panel, says there is no device, was trying to see if "Mute" was on,all to no avail. Think I've installed "Adobe Flash Player",is this necessary to get sounds plus does one need to install Active x",if so how.
Our computer was out of action for a while but prior that we got sound.
Do we need to deploy the disc that came with our ISP Package?

Hope you can help
Many Thanks
Liz Tomlinson
PLease use simple language
Computer is Windows XP 2000

Posted by on

  • Anonymous Aug 09, 2008

    My speakers work when playing a cd/dvd so it must be a software issue.

  • Anonymous Aug 14, 2008

    bbc i player + other tv channels offering "Catch Up" say we need to install latest Flash Player.What do we need to do now.?

×

2 Answers

This is a browser/software problem and not hardware.

Reinstall Flash, make sure you have appropriate plugins, clear internet history.

A quick fix is to use a different browser (I.E./Firefox/Opera) and it may suddenly fix itself!

Posted on Aug 11, 2008

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  • Expert
  • 75 Answers

We cannot yet tell if the issue is software or hardware related.
Do you get sound from any apps? If not, verify that the device and drivers are working properly.
Are your speakers built in or external?
If built-in, and no sound comes from any apps, your sound card may be bad, or drivers need reinstalling. Check the driver status using Device Manager.
If the speakers were/are external, be sure that they are securely pluged into the correct port - speaker and not microphone jack, for example - common mistake.
Be sure that the power supply for the external speakers is working. Do you have a status light on them to verify if they have power?
My suggestion would be to try another pair of speaker if you have them. Even if you used internal speakers in the past, external may work fine as a work-around.
Hope this helps.
DigiChick

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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1 Answer

Acer aspire net book audio is warbled


When trying to isolate and diagnose the specific cause of any computer fault, think back to when the computer was working normally and then list any hardware, software or settings changes between that time and when the fault you are experiencing first appeared.

Sound/Audio problems are often caused by simple settings errors. Before trying anything else, think if you have connected any new device or installed or used any new software on the computer that is Sound/Audio-related (such as a cellphone, an MP3/MP4/MP5 player, a bluetooth device, a microphone, a Voice Over Internet Protocol [VOIP] Headset or multiplexing device, a dial-up modem or dial-up modem based transaction or stock keeping or postal franking device, a multimedia player, a speech recognition program, media playing software, fax/phone software, etc., etc. Any of these sorts of devices or software are capable of changing a computer's default Sound/Audio settings.


Reset the Sound/Audio to the correct default device - start -> control panel -> sounds speech and audio devices/hardware and sounds -> audio -> select main audio on-board chip or sound card from the Playback Device drop down menu or the panel of different device options -> apply -> OK -> restart computer.


Quite often nothing more needs to be done to restore Sound/Audio that was disabled by settings changes or errors.



If none of the above suggestions solves the problem, then the cause might be a possible Sound/Audio Driver conflict, corruption or file deletion issue.
Uninstall all components of the installed Sound/Audio Driver from Add or Remove Programs/ Uninstall a Program or its equivalent in your Operating System - > restart the computer -> reinstall the Sound/Audio Driver from the Drivers and Utilities Installation Disc or download, save (so as to create and keep on the computer the Sound/Audio Driver Setup Files in case of future Sound/Audio Driver problems) and install it from the Support and Download pages of the Acer website -> restart the computer.


The Sound/Audio Driver for this model can be downloaded from here once you enter your precise Model Number (usually to be found on a label on the underside of the netbook) :


http://www.acer.co.uk/ac/en/GB/content/drivers

Nov 24, 2011 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Audio is warbled


The most important action in trying to isolate and diagnose the specific cause of any computer fault is to think back to when the computer was working normally and then list any hardware, software or settings changes between that time and when the fault you are experiencing first appeared.

Audio problems are often simple settings problems. Before you try anything else think if you have connected any new device or installed or used any new software on the computer that is Audio-related (such as a cellphone, an MP3/MP4/MP5 player, a bluetooth device, a microphone, a Voice Over Internet Protocol [VOIP] Headset or multiplexing device, a dial-up modem or dial-up modem based transaction or stock keeping or postal franking device, a multimedia player, a speech recognition program, media playing software, fax/phone software, etc., etc. Any of these sorts of devices or software are capable of changing a computer's default audio settings.


Reset the audio to the correct default device - start -> control panel -> sounds speech and audio devices/hardware and sounds -> audio -> select main audio on-board chip or sound card from the Playback Device drop down menu or the panel of different device options -> apply -> OK -> restart computer.


Often this is all that needs to be done to restore audio that has been disabled by settings changes.



If not then turn your mind to a possible Audio/sound Driver conflict, corruption or deletion.
Uninstall all components of the installed Audio/Sound Driver from Add or Remove Programs/ Uninstall a Program or its equivalent in your Operating System - > restart the computer -> reinstall the Audio/Sound Driver from the Drivers and Utilities Installation Disc or download, save (so as to create and keep on the computer the Sound/Audio Driver Setup Files in case of future Sound/Audio Driver problems) and install it from the Support and Download pages of the Acer website -> restart the computer.


The Sound/Audio Driver for this model can be downloaded from here once you enter your precise Model Number (usually to be found on a label on the underside of the netbook) :


http://www.acer.co.uk/ac/en/GB/content/drivers

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1 Answer

I have a acer 1360 and i have encountered a problem with sound, which i never had before, there is no sound from the computer or ear phones, or speakers, can you guide me to fix the problem, thanks


The pivotal action in trying to isolate and diagnose the specific cause of any computer fault is to think back to when the computer was working normally and then list any hardware, software or settings changes between that time and when the fault you are experiencing first appeared.

Audio problems are often simple settings problems. Before you try anything else think if you have connected any new device or installed or used any new software on the computer that is Audio-related (such as a cellphone, an MP3/MP4/MP5 player, a bluetooth device, a microphone, a Voice Over Internet Protocol [VOIP] Headset or multiplexing device, a dial-up modem or dial-up modem based transaction or stock keeping or postal franking device, a multimedia player, a speech recognition program, media playing software, fax/phone software, etc., etc. Any of these sorts of devices or software are capable of changing a computer's default audio settings.


Reset the audio to the correct default device - start -> control panel -> sounds speech and audio devices/hardware and sounds -> audio -> select main audio on-board chip or sound card from the Playback Device drop down menu or the panel of different device options -> apply -> OK -> restart computer.


Often this is all that needs to be done to restore audio that has been disabled by settings changes.



If not then turn your mind to a possible Audio/sound Driver conflict, corruption or deletion.
Uninstall all components of the installed Audio/Sound Driver from Add or Remove Programs/ Uninstall a Program or its equivalent in your Operating System - > restart the computer -> reinstall the Audio/Sound Driver from the Drivers and Utilities Installation Disc or download, save (so as to create and keep on the computer the Sound/Audio Driver Setup Files in case of future Sound/Audio Driver problems) and install it from the Support and Download pages of the Acer website -> restart the computer.

The Sound Audio Driver for this model can be downloaded from :


http://www.official-drivers.com/installer/?seed=acer&gclid=CN6t1eKlyKwCFUEb4QodOniRpg

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My audiodriver not working


The essential thing to diagnose with any computer fault is to think back to when the computer was working normally and then list any hardware, software or settings changes between that time and when the fault first appeared.

Audio problems are often simple settings problems. Before you try anything else think if you have connected any new device or installed or used any new software on the computer that is Audio-related (such as a cellphone, an MP3/MP4/MP5 player, a bluetooth device, a microphone, a Voice Over Internet Protocol [VOIP] Headset or multiplexing device, a dial-up modem or dial-up modem based transaction or stock keeping or postal franking device, a multimedia player, a speech recognition program, media playing software, fax/phone software, etc., etc. Any of these sorts of devices or software are capable of changing a computer's default audio settings.


Reset the audio to the correct default device - start -> control panel -> sounds speech and audio devices/hardware and sounds -> audio -> select main audio on-board chip or sound card from the Playback Device drop down menu or the panel of different device options -> apply -> OK -> restart computer.


Often this is all that needs to be done to restore audio that has been disabled by settings changes.


f not then turn your mind to a possible Audio/sound Driver conflict, corruption or deletion.

Uninstall all components of the installed Audio/Sound Driver from Add or Remove Programs/ Uninstall a Program or its equivalent in your Operating System - > restart the computer -> reinstall the Audio/Sound Driver from the Drivers and Utilities Installation Disc or download, save (so as to create and keep on the computer the Sound/Audio Driver Setup Files in case of future Sound/Audio Driver problems) and install it from the Support and Download pages of the Acer website -> restart the computer.

The Sound Audio Driver for this model can be downloaded from :

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I have this message apprear on my laptop when i try and play sound "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device...


try playing the sound file with other media players, if still not playing reinstall ur audio driver either by dowloading the driver from internet or by installing it from ur driver cd.
if ur audio device driver is integrated or plug n play device then,
step 1:open control panel
step 2:open 'sound speech and audio devices'
step 3: in the property menu of audio devices select drivers from the tab
step 4:select uninstall driver.
step 5: restart ur computer and the audio device will be reinstalled.
if it is the problem with ur windows media player, then step 1:select option/preferences from the menu.
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Usually the driver for the sound system got a little screwed up.


According to the documentation; this is what they recommend, however, do not flip out if you have already tried this. Go past this section and I will tell another approach.

Checking your audio functions
To check the system sound on your computer, follow these steps:
1. Select Start > Control Panel.
2. Click Sounds, Speech, and Audio Devices > Sounds and Audio Devices.
3. When the Sounds and Audio Devices Properties window opens, click the Sounds tab. Under
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You should hear sound through the speakers or through connected headphones.
To check the record functions of the computer, follow these steps:
1. Select Start > All Programs > Accessories > Entertainment > Sound Recorder.
2. Click the Record button and speak into the microphone. Save the file to your desktop.
3. Open Windows Media Player and play back the sound.
NOTE: For best results when recording, speak directly into the microphone and record sound in a
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Now, that is the HP way. And I suggest you do that.


Another way would be to find the installation disk. And put it in your drive, then got to Start, Control Panel, System, and when that pops up go to Hardware, and then pick the Device Manager.

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Good Luck,


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start>control panel>sound n speech>sound n audio device

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http://www.download-streaming-video.com/streaming-audio-recoder/#137
You can have a try.

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