Question about Microsoft Xbox 360 Console

8 Answers

One Red Ring

I turned my Xbox on last weekend and the disk no longer loads showing one red mark on the bottom right of the power button.
I was advised that this means there is a problem with the hard drive which I have removed and attempted to clean but this did not fix the problem.
Could anyone please confirm if the red mark is a problem with the hard drive and if so, how I can fix the problem.
Should it not be a hard drive problem I would be grateful for any advice to fix the problem.

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  • syco kid Jun 14, 2008

    my xbox 360 worked fine like 10 minutes ago and now every time i turn it own it has one red light on the bottom right of power cirle if u have any suggestions on how to fix it please tell me????????....... one pist off guy

  • Anonymous Jun 14, 2008

    i got this too!

  • Anonymous Jun 16, 2008

    red ring on xbox 360

  • t_shaw2008 Jun 19, 2008

    when i turn on my xbox a red ring appears and the game doesnt load at all...a black screen on my tv says call technical support

  • natho Jun 20, 2008

    i turn my xbox 360 on and where it shows that the controllers are connected its one red ring and the xbox wont go to the main screen.

  • dmstrong2011 Jun 25, 2008

    This is dumb i was playin madden the all of a sudden the screen turns black and it has words in a different languge the at the very top it say call customer support HELP ME OUT!!

  • mini gg3 Jun 30, 2008

    wen i press the middle button it starts then its stays on the xbox 360 wen it start then after 2 min it comes up system error then the 1 red ring comes up i switch it on and of for a least 10 min cleaned my drive and then i put it back in and it dose the same.I think its the hard drive wot should i do ?

  • alphatoad Jan 10, 2009

    I have the same problem. Mine is going in for repairs...

  • Anonymous Apr 21, 2009

    my brother turned on our xbox 360 after he ate and noticed that the red light on the lowest right quadrant was red. he said he turned it off and tried plugging in all lose connections, but that did not work.

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8 Answers

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The E74 error is caused by the scaler chip at the back of the console taking too much heat. To fix it you need to stop the heat build up.

You can do this yourself using a good guide that will show you how to fix it with household items or you can send it in and they will fix it for you.

Posted on Jan 12, 2010

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Does anyone on here give a real answer. yes it is the graphics chips that are overheating but wrapping it in towels to try and reset them does not work it will just damage the other chips. best sollution for a quick fix is to try and fix the heatsinks to make them more conductive. if it doesnt work your stuck sending it back to ms takes more then 4 weeks my mate been waiting two months.

Posted on Jun 18, 2008

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1 Red ring is a hardware or a hardrive error try disconnecting ur hardrive and see if it works. and also if its e67 e79 its defineatly ur hardrive u can get it replaced by ms for free

Posted on Jun 15, 2008

Chip error try hoovering all the dust out!

Posted on Jun 15, 2008

Ring microsft up they will pay postage!

Posted on Jun 12, 2008

Both chips have failed send it in takes about 4 weeks for repair work to be done!

Posted on Jun 10, 2008

1 red ring is caused by the same thing that causes the 3 red lights.

Also it is sometimes accompanied with the error message E74 that shows on screen.

If you turn the Xbox on and off it sometimes will load up fine but eventually you will need to get repairs done!

You can see how to fix your Xbox with this blog it takes about 40 mins:

Xbox 360 Repair

Posted on Jun 06, 2008

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This is usually the ANA or HANA chip.It controls the video output.Not good.

Posted on Jun 06, 2008

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There was a design issue with the older xbox's that caused them to overheat.

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A Working Solution.

Remove any disk from the DVD drive.
Remove the hard drive and turn on. When you get to the dashboard turn it off again by holding the X button on the controller and select 'Turn off console'.
Wait 10 seconds and then turn on again by pushing the X button on the controller. When you get to the dashboard turn off again via the X button.
Remove the AV / Video plug from the back of your Xbox.
Replace the hard drive correctly.
Switch on the Xbox via the power button on the console. 4 red lights should flash.
Wait 10 seconds and re-insert the AV / Video cable.
You should now load into the dashboard with your hard drive profiles - wait theres more!
Turn off and on via the X button as before another 2 times with all leads and the hard drive in place.
After you power it off the second time, remove the power lead for 20 minutes and then turn on again any way you feel like it and it should be cured.

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you have to take the xbox apart open the dvd/cd rome and clean the eye and the disk spinner then put it back together and it should work fine

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