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Problem for Microsoft Xbox 360 Console

One Red Ring

By Arthur100 on Jun 06, 2008

" "

I turned my Xbox on last weekend and the disk no longer loads showing one red mark on the bottom right of the power button.

I was advised that this means there is a problem with the hard drive which I have removed and attempted to clean but this did not fix the problem.

Could anyone please confirm if the red mark is a problem with the hard drive and if so, how I can fix the problem.

Should it not be a hard drive problem I would be grateful for any advice to fix the problem.

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Same Problem

Apr 21, 2009

- my brother turned on our xbox 360 after he ate and noticed that the red light on the lowest right quadrant was red. he said he turned it off and tried plugging in all lose connections, but that did not work. - Guest

Jan 10, 2009

- I have the same problem. Mine is going in for repairs...- alphatoad

Jun 30, 2008

- wen i press the middle button it starts then its stays on the xbox 360 wen it start then after 2 min it comes up system error then the 1 red ring comes up i switch it on and of for a least 10 min cleaned my drive and then i put it back in and it dose the same.I think its the hard drive wot should i do ?- mini gg3

Jun 25, 2008

- This is dumb i was playin madden the all of a sudden the screen turns black and it has words in a different languge the at the very top it say call customer support HELP ME OUT!!- dmstrong2011

Jun 20, 2008

- i turn my xbox 360 on and where it shows that the controllers are connected its one red ring and the xbox wont go to the main screen.- natho

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Best Solution

posted on Jun 06, 2008

butcherdaz

Rank: Apprentice
Rating: 100%, 2 votes

This is usually the ANA or HANA chip.It controls the video output.Not good.

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Solution #2

posted on Jun 06, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

1 red ring is caused by the same thing that causes the 3 red lights.

Also it is sometimes accompanied with the error message E74 that shows on screen.

If you turn the Xbox on and off it sometimes will load up fine but eventually you will need to get repairs done!

You can see how to fix your Xbox with this blog it takes about 40 mins:

Xbox 360 Repair

Solution #3

posted on Jun 17, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

one red light is chip failure

Solution #4

posted on Jun 18, 2008

abnvgbjb

Rank: Apprentice
Rating: 85%, 2 votes

does anyone on here give a real answer. yes it is the graphics chips that are overheating but wrapping it in towels to try and reset them does not work it will just damage the other chips. best sollution for a quick fix is to try and fix the heatsinks to make them more conductive. if it doesnt work your stuck sending it back to ms takes more then 4 weeks my mate been waiting two months.

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Solution #5

posted on Jun 18, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chips has burnt out!

Solution #6

posted on Jun 08, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

the chip has burnt out send it back or get a ps3!

Solution #7

posted on Jul 28, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

isnt it obvious, SEND IT IN

Solution #8

posted on Jul 02, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in and they will fix it for you!

Solution #9

posted on Jul 01, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in

Solution #10

posted on Jul 01, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

the chips have burnt out!

Solution #11

posted on Jun 24, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in!

Solution #12

posted on Jun 23, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in!

Solution #13

posted on Jun 22, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

thanks

Solution #14

posted on Jun 20, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip has burnt out!

Solution #15

posted on Jun 20, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in!

Solution #16

posted on Jun 19, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip failire!

Solution #17

posted on Jun 19, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

1 red light can be difficult to fix!

Solution #18

posted on Jun 19, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip failure

Solution #19

posted on Jun 19, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip failure

Solution #20

posted on Jun 19, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

try turning it off and then on again sometimes this helps!

Solution #21

posted on Jun 19, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

don't do the towel trick!

Solution #22

posted on Jun 18, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chips have failed!

Solution #23

posted on Jun 17, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

one red light is bad!

Solution #24

posted on Jun 17, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

one red ring is chip failure

Solution #25

posted on Jun 17, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

I LOVE ****

Solution #26

posted on Jun 16, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

one chip GPU has burnt out you must send it in!

Solution #27

posted on Jun 16, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

one red ring is chip failure!

Solution #28

posted on Jun 16, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip failure!

Solution #29

posted on Jun 15, 2008

Maney

Rank: Master
Rating: 77%, 3 votes

1 Red ring is a hardware or a hardrive error try disconnecting ur hardrive and see if it works. and also if its e67 e79 its defineatly ur hardrive u can get it replaced by ms for free

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Solution #30

posted on Jun 15, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

one red ring normally goes onto 3 red lights and then you can send it in and get it fixed for free!

Solution #31

posted on Jun 15, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip error try hoovering all the dust out!

Solution #32

posted on Jun 15, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

wait till the falcon chip gets remade!

Solution #33

posted on Jun 14, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chips have burnt out!

Solution #34

posted on Jun 14, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

tricky one to fix this!

Solution #35

posted on Jun 13, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

get a ps3!

Solution #36

posted on Jun 13, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip failure send it in!

Solution #37

posted on Jun 12, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

don't wrap it in towels!

Solution #38

posted on Jun 12, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

1 red ring normally leads on to 3 so leave it and then get it fixed for free!

Solution #39

posted on Jun 12, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

ring microsft up they will pay postage!

Solution #40

posted on Jun 11, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

depending where this is flashing on the power button it means different things! any error message?

Solution #41

posted on Jun 11, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

scaler ship error sometimes called E74 send it in!

Solution #42

posted on Jun 11, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

don't do the towel trick it will not work for long!

Solution #43

posted on Jun 10, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

you can sometimes fix this if you hoover out all the dust!

Solution #44

posted on Jun 10, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

get a wii or a ps3 there are no problems with them!

Solution #45

posted on Jun 10, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

both chips have failed send it in takes about 4 weeks for repair work to be done!

Solution #46

posted on Jun 09, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

this is e74 the bottom lower right red light flasihng!

Solution #47

posted on Jun 09, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

I think butcher is right on the chips are blown!

Solution #48

posted on Jun 09, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

I think this is the GPU chip that breaks send it back!

Solution #49

posted on Jun 08, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

chip error time to send it in!

Solution #50

posted on Jun 08, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

video chip has busted. Send it in!

Solution #51

posted on Jun 07, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in

Solution #52

posted on Jun 07, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in and they will fix it!

Solution #53

posted on Jun 06, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

send it in and get it fixed!

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9 Other Users Have The Same Problem - Continued

Comment by t_shaw2008, posted on Jun 19, 2008

when i turn on my xbox a red ring appears and the game doesnt load at all...a black screen on my tv says call technical support

Comment by Guest, posted on Jun 16, 2008

red ring on xbox 360

Comment by Guest, posted on Jun 14, 2008

i got this too!

Comment by syco kid, posted on Jun 14, 2008

my xbox 360 worked fine like 10 minutes ago and now every time i turn it own it has one red light on the bottom right of power cirle if u have any suggestions on how to fix it please tell me????????....... one pist off guy