Question about Canon NP 6050 Copier

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Jammed paper at the Sorter Unit

After the warming cycle, my machine always indicates a jam paper at the sorter unit, and will not start to copy, even though theres no paper jam at all. I tried to clean all the sensors available within, but the error still exists. Of course when I detached the sorter, the machine copies normally.
What is the cause of the error when the sorter is attached? I need the sorter very much. Pls help. Thanks.

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  • JoMaqui Jun 13, 2008

    It doesnt show where exactly the jam is, but it only says "remove the jammed paper from the Sorter" and illustrate to open the front door of the sorter. There was no broken bins nor misaligned one. I tried to replace the sensors but the problem still there. Thanks.

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Do you get a paper jam or is the finsher not showing that is empty? You may have a broken bin or a miss alined bin or you have a lazy sensor flag. The copier should give you a idea where the paper jam is... May need more info. on this one..

Posted on Jun 07, 2008

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