Question about IdentityGuard Cross-Cut Shredder

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Model: SH9210PL My shredder no longer runs on 'Auto'. It works great on both 'Forward' and 'Reverse' but not at all on 'Auto'.

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  • rife3096 May 13, 2009

    Thanks. Cleaning used to work, but no longer - I guess.

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Sensor is dirty. clean the sensor. it is located approx. 3 inches from left side of paper slot, 1 inch below top.

Posted on Feb 22, 2009

Testimonial: "I got this reply long ago & it worked perfectly. I was a new user & obviously did not do every thing necessary to remove it from my question list. "

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SOURCE: Identity Guard Model: SH9210PL

Do you have warranty? get it warranty repaired - replaced.

Let me know if you don't have warranty.

Posted on Jun 08, 2008

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Why doesn't OfficeMax OM99732 shredder work on Auto?


My shredder would not sense paper being inserted and the sensor could not be cleaned. So "Auto" no longer worked but the manual reverse DID work. I opened the thing up, reversed the polarity on the red and black wires on the connector for the main drive motor and VOILA!!! I can use my shredder in manual mode by switching it to REV. Be mindful that this keeps the motor running until it is switched off. This can heat the motor and cause failure so I limit my shredding to 60 seconds then give it a rest so it will cool down. Also there is no emergency reverse so watch your fingers and neck ties.

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1 Answer

Identity Guard Model: SH9210PL


Do you have warranty? get it warranty repaired - replaced.

Let me know if you don't have warranty.

Jun 08, 2008 | IdentityGuard Cross-Cut Shredder

1 Answer

Hello my nane is Tom. The shredder doesn't work. It will run in reverse but when I turn it to forward it run for a second or two than stops. I looked and I can't see anything jamed in it.


I got mine to work by running it on reverse for a moment then sliding it to auto. It stopped. Then I did it again. This time auto ran just for a second then stopped. I did it a third time but I had a sheet of paper ready in the feeder. Ran on reverse. Slid it to auto and it took the paper and shred it. I did it a fourth time. Reverse slide auto and feed shred the paper. Fifth time Auto shred the paper without reverse. :)

Aug 30, 2011 | Aurora Electronics AS662C Shredder

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The shredder was paper jammed


Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Apr 20, 2011 | Geha Primo 1400 Shredder

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Hi I have a GBC Shredder, made by swingline, model GLX2030. Since this morning the shredder didnt stop! Normally the shredder work only when we put paper into...but today we have to push the ''ON'' button...


There is an infeed sensor that isn't being made for auto on which is just a simple flipper switch and if it doesn't work it is because there is paper jamming it. Unplug it and turn it over where the blades are and see if clogged up and if so than put back on and reverse it and than forward again until it releases if it has a reverse ,reverse it. If no reverse unplug and use a narrow object to clear from the bottom side

Mar 28, 2011 | Gbc GLX2030 Shredder

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My fellows jbo1 jamed and then stopped running is there a reset buton?


Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below.
From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

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Try cleaning the "eyes"....if they get dirty they can act erraticaly...if that dosn't fix it you may have a pcb prob....you can give Royal a call at 1-800-524-0799 for parts information and advice.

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Durabrand shredder model wm6x runs in reverse but not forward


Try cleaning the sensors with a cotton swab and alcohol.

Jun 19, 2009 | Fellowes PS60C-2 Shredder

1 Answer

The shredder will run in reverse but will not run foreward.


Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor

After all of that I would say that the switch is open circuit on the Forward contact and needs replacing

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