Question about Microsoft Xbox 360 Console

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Xbox 360 my xbox 360 says 'unplayable disc' everytime i put a game in.

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Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

My 360 keeps saying unreadable disk no matter what game i put in


Ok, this is optical lens assembly failure. the lens is burned out and unable to scan due to lens failure. simply replacing the dvd rom optical lens assembly will restore the reading ability of your unit.

May 27, 2009 | Microsoft Xbox 360 Console

2 Answers

Unplayable disk error


You will need a laser replacement, You can get them on ebay for like $15.

If you have a hitachi drive you can try the solution here.

Dec 10, 2008 | Microsoft Xbox 360 Console

2 Answers

Unplayable discs


update needed or harddrive busted

Oct 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Loading games


I started to have the same problem with my box as well... If you know how to take your xbox drive out of the 360 then do so and open it up... if its the problem you'll immediatly notice that the black ring that spins the disk itself is stuck to the top of the casing... its magnetic so just pull it off and superglue up it back to its base and it should fix your problem

Oct 17, 2008 | Microsoft Xbox 360 Console

1 Answer

My 360


to be honest it sounds like you drive has gone, unfortunately there isn't alot you can do for this problem, is just happens from time to time especially with the older core console.
send it back to microsoft, they will fix it or replace your console.


hope this helps

kev

Oct 06, 2008 | Microsoft Xbox 360 Elite Console

2 Answers

Unplayable disc


have you tried cleaning your Disc.

Jul 16, 2008 | Microsoft Xbox 360 Console

1 Answer

HELP!!!!!!Please


Heres a simple solution for both of you guys. Call up 1-800-4MY-XBOX amd they will give you a price(if not under warranty) to fix it.

Mar 31, 2008 | Microsoft Xbox 360 Console

1 Answer

360 GAME


If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Nov 28, 2007 | Microsoft Xbox 360 Console

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