Microsoft Xbox 360 Console Logo
Posted on Oct 22, 2010
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My 360 is not reading any discs or dvds and there is no error message it onlys says "open disk tray"

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  • Expert 82 Answers
  • Posted on Oct 23, 2010
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Joined: Sep 26, 2010
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Replace the dvd drive. they're about $35 from pc direct.com or you can find one on ebay. open the console and remove the dvd drive, buy the exact same one. you can avoid having to flash the drive by taking apart the old drive and removing the com board inside and putting it in the new one.The com board(communiaction board) has a special key inside that makes the dvd drive communicate with the mother board. This is required for the drive to play games. If you are not experienced and attempt to flash the drive yourself, which requires you to take the side panel off of your desk top computer and hook up a sata cable to a chipset, download software to flash it and is an all around hassle you can brick your console. Swapping the com board is the fastest, cheapest, and by far the easiest way to fix this. I have done this to one of my 360s last week and would not tell you to do something that would harm your console. I've also fixed the e74/RROD error has well. There is a link on how to open the xbox and fix the dvd drive. Thanks and please vote

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I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help

You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.
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This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html
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If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.
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Hi, this is caused because your laser is either dirty or starting to fail. Take your 360 and turn it on, then open the tray. As soon as the tray is open, unplug your 360. Now with the tray open use a can of compressed air or an air compressor and blow out the DVD drive .And see if it is because your laser is dirty. Take your 360 and plug it back in and try putting a disc in it. If it still gives you the "open tray" error, then your laser is not reading the disc and needs to be replaced.
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