Question about SanDisk Sansa e250 MP3 Player

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Refreshing database ok, i have a sansa e250, and once i tryed getting rid of all my music on it, and then i unplugged it. It then came up with refreshing database, and it froze up, now i am not able to accsess or turn off my mp3. PLEASE help cause my mum and sad wont buy me another one and i need it.

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Firmware upgrade needed:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 11, 2008

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1 Answer

Refresh database


Hi,

Did you try reseting it?

May 25, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa MP4 player is not recognized by my computer and it stays on the refresh database screen


Hi,
Mostly this kind of problem occurs in sansa due to incompatible settings. Try the MSC mode in the setup instead of the normal mode. Then the player will appear as a unique drive. Copy the music files to appropriate folders and eject the drive. The database will then refresh again...Also reset the settings to factory default atleast once.

Bye

Have a nice day...I hope that this solves ur problem :)

May 04, 2008 | SanDisk Sansa e250 MP3 Player

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Wont load


hi try this
1 with mp3 player off switch lock/hold button to on
2 press and hold rec button on left hand side keep held down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing now dont connect to computer before you do this goto sandisk website and download the latest firmware once downloaded open the file then it will take you through the process of updating the firmware ok
let me know how you get on ok and if you need further assistance ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

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Refresh database message


Check out solution 4 here:

http://www.fixya.com/support/t131894-format_sansa_e250

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

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Renew Rhapsody sub and resync

Apr 23, 2007 | SanDisk Sansa e250 MP3 Player

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Sandisk Sansa e250 mp3 player database refreshing problem


I cant really help you with the reboot problem, but youy should have never taken the backplate of, that voids the warranty so that you can't return it.

Dec 25, 2006 | SanDisk Sansa e250 MP3 Player

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Sansa Scandisk e205 refresh Database failed help plz!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.

Sep 28, 2006 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database looping


This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

Aug 11, 2006 | SanDisk Sansa e250 MP3 Player

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