Question about Brother Office Equipment & Supplies

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Brother MFC215C connected to HP laptop running Vista will print from pics and email but not from Word docs. When the print button is activated the Brother screen shows receive data for a second then reverts to date and time. Can anyone help?

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Dear Sir/madam,

Try saving it as a RTF (rich text format) so that you shouldn't lose all the
formatting within the file, then opening the RTF and saving as a DOC.... or
saving the DOC in another Filename using File, Save As.

You have a few options:
1. Install the printer on the Vista machine and connect the XP machines to the printer on the Vista machines.
2. Upgrade the XP machines to Vista.
3. Make the printer a network printer so that PCs will use their own drivers and not a shared printer drivers.
4. By a seperate printer for the XP machines.
5. Copy the files to the XP machine and print them from XP PC.
6. Install new fonts on the XP PC.
7. Update the printer driver to use Potscript only and not PCL or other language.

Or else try tat

http://www.brother.com/E-ftp/windowsvista/europe.html the built in drivers should work.

You might want to remove the cirrent driver and try again.


Thanks
cheers

"Don't forget to rate the solution"

Posted on Jun 06, 2008

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Plz try by reinstalling the drivers, then try by reinstalling the Microsoft office

Posted on Jun 06, 2008

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Restart the system and then try it....

Posted on Jun 06, 2008

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