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My black ink in my PIXMA MP760 printer will not print. I have gone throuh the maintenance process for cleaning and deep cleaning the heads and it still will not print any black whether it is text or graphic. The colours print ok

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  • Dolores15 Jun 09, 2008

    Dear DandN,



    Thank you soooooooo very much for this assistance. I spent some time dabbing methylated spirits onto the spongy bit on the print black cartridges and ran the deep clean function a few times. . . .and magically the printer printed perfectly. Every one I phoned recommended that I buy a new printer - I didn't want to do that because it is a great printer which has served me well and should continue to do so for some time yet. Thank you again.



    Kind regards,



    Toni

  • MinnyBoy Jul 23, 2008

    I have the same problem with my brand new PIXMA MX700. I just received it today (22 July, 2008). I went through the installation process exactly as the instructions told me to. I only get color when I print. I get no black at all. I have run a couple normal cleans, and about 5 or 6 deep cleans. I have tried the trick with alcohol as described in this post. I have scoured Canon's website for a fix. I am about ready to return the printer, but it got fairly good reviews, and I would like for it to work. Any advice you can offer is appreciated.

    Thanks,
    Jason


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The print Head has gone bad. Not using a printer that often will dry out the print head. The print head is where the ink goes. Try to get a cue tip and put some Alcohol in the place where the ink goes through. These should be small sponge like things underneath the ink cartridges.


The print Head has gone bad. Not using a printer that often will dry out the print head. The print head is where the ink goes. Try to get a cue tip and put some Alcohol in the place where the ink goes through. These should be small sponge like things underneath the ink cartridges.

Posted on Jun 06, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you solve your problem? Let me know if you are still having problems so I can help you more.

  • T&N Family Electronics Dean and Sherrie Terrell

    I am glad that I could help you. If you ever need any more help just click on my name. I have had some people on the site give me some bad remarks the past few days. This helped my ratings get back up some. I try hard to answer the best to my knowledge. I take pride in my work. I have had this same problem in the past. You have a nice time with your printer. I only use Canon, Epson and Brother printers, because of the quality.

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1 Answer

Black ink will not print on Pixma mp760


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Dec 20, 2011 | Canon PIXMA MP760 All-In-One InkJet...

1 Answer

Canon pixma mp760 is not printing even though all inks are full


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Apr 08, 2011 | Canon PIXMA MP760 All-In-One InkJet...

2 Answers

Nozzle test does not show pattern for either BLACK output; deep clean does not correct problem. both catridges have plenty ink. color displays are ok.


CANON MP780 BLACK DOES NOT PRINT

This is what works for me. Try at your own risk. I cleaned both areas.


CLEAN PRINTHEAD:

Perform a nozzle check using the Canon software under "maintenance." If the nozzle check prints successfully, the problem is most likely not with the printhead. Otherwise, 1) Lift up the lever above the ink cartridges. Take the ink cartridges out. Put them in a plastic zip lock bag. 2) The container in which the ink cartridges sit is removable. The container is inside the moving mechanism. The container is the printhead. Tilt it slightly and pull up. This should come out easily. 3) There are round pads under which the ink cartridges sit in the printhead you removed. The large one is black. On the underside of the printhead are small slits. The **** separated from the others is black. Fill a syringe with Windex. a. Run warm water over the printhead until no more ink comes out. b. Fill the areas where the round pads are with Windex. c. Set the printhead on some paper towels. The liquid will soak through and come out the underside along with the ink. Repeat steps a-c until no more ink comes out, but at least 10 times. 4) Let the print head sit and dry for two hours. Put everything back in the printer. Unplug the printer. Plug in the printer. Turn the printer off. Turn the printer on. Do a clean cycle.


CLEAN PURGE MECHANISM:

You will need a light. 1) Unplug the printer and move the printhead all the way to the left. On the far right are two rectangular basins. The smaller one is black. Take your fingernail or a tweezers and lift out the sponge pad (do not drop it). Soak the sponge pad in Windex until it turns white. Plug in the printer. 2) Fill a syringe with Windex. a. Fill the basin with liquid. b. Let it soak for 5 minutes. c. Turn the printer off. d. Turn the printer on. Repeat steps a-d until you see a small hole in the basin. e. Put the syringe over the hole and fill the basin, pushing the liquid into the hole. f. Let it soak for 5 minutes. g. Turn the printer off. h. Turn the printer on. Repeat steps e-h 5 to 10 times. 3) Put the sponge pad back in using your fingers (do not drop it). Unplug the printer. Plug in the printer. Turn the printer off. Turn the printer on. Do a clean cycle.

Nov 01, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

I have a canon pixma IP6600D printer and just replaced blue, yellow and black ink and the colors are not coming out right


Go to "start menu", then "settings", then "printers and faxes". Right click o your printer, then click on "properties". A window with numerous tabs will open. Go to "maintenance". Click on "deep cleaning" or "cleaning". That will clean the print head that is in your printer, and the colors should come out right.
If the printer hasn't been working for a while, you will need to repeat the cleaning process several times in order to get a satisfying result.
Do bare in mind that this process uses a lot of your ink.

Apr 01, 2010 | Canon Pixma iP6600D InkJet Photo Printer

2 Answers

The colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

1 Answer

Ip4000 printer prints but with horizontal lines


Cannon recommend a cleaning process called deep head cleaning

  1. Open the Printers folder.

    - For Windows XP select 'Start', 'Control Panel', 'Printers and Other Hardware', and 'Printers and Faxes'.
    - For Windows versions other than Windows XP select 'Start', 'Settings', and 'Printers'.

  2. Right-click the printer icon and select 'Properties'.

    winxp_properties.jpg

  3. Click the Maintenance tab, and then click the 'Deep Cleaning' icon.

    win_maint_deep_clean1.jpg


  4. Select the ink tank color(s) for deep cleaning ('All Colors', 'Black', or 'Color').

    win_maint_deep_clean2.jpg


  5. Confirm the message, and then click the 'Execute' button.

  6. The Power lamp will blink and print head deep cleaning will start. Deep cleaning completes when the Power lamp stops blinking and lights. (It will take about a minute for the Power lamp to stop blinking and light solid.)

  7. Print a Nozzle Check Pattern by holding down the <Resume> on the printer until the Power light flashes twice to determine if further cleaning is necessary. Up to three deep cleanings may be necessary to determine if the print head is working properly



Sep 11, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

My MP530 willnot print black printed text. How do I now if the ink head is plugged and what do I do about it?


Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
  1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.

    mp_500_win_nozzle_check_abnormal_cleaning.jpg


  2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.

    mp_500_win_maint_phc.jpg

  3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_ph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_ph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_ph_cleaning_color_only.jpg

  4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.

    mp_500_ph_cleaning_execute.jpg

  5. When the confirming message is displayed, check the contents, and click 'OK'.


    Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.


  6. Print a Nozzle Check Pattern and examine.

  7. Perform Cleaning again if necessary.


    Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.


Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.
  1. In the Maintenance window, click 'Deep Cleaning'.

    mp_500_win_maint_dphc.jpg


    Note: The layout varies depending on the printer and version of Windows you are using.

  2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.

    mp_500_dph_cleaning_targets.jpg


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_dph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_dph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_dph_cleaning_color_only.jpg

  3. Click 'Execute'.

    mp_500_dph_cleaning_execute.jpg

    Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.

  4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)

  5. When Deep Cleaning starts, check the contents, and click 'OK'.


    Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.


  6. Print Nozzle Check again.


    Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.


    Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Aug 01, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Grid pattern on Canon MP760 test print is patchy and cleaning process does not fix it.


You can try to remove the print head and ink cartridges.
Soak the head in an ammonia10-20% solution with warm water for 30-45 min.
Dry the head completely and re-install.Now run your grid patter,
It sonds like(from the grid reference)that only the black is clogging.This is a pigmented ink and tend to dry if not used for months at a time.

Jun 20, 2009 | Canon PIXMA MP760 All-In-One InkJet...

1 Answer

Changed the print head in my Canon MP760 but now printing is blurred and very faint


Try cleaning the felt pads where the print head would rest when not printing. They get full of ink and cause more printing problems. I use water to clean them.Don't loose them, they are needed to keep the print head from drying out.

May 31, 2009 | Canon PIXMA MP760 All-In-One InkJet...

1 Answer

New ink cartrage


Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp800_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern

< 3 > Some black ink lines are broken.

< 4 > White lines are present in the color ink pattern.

< 5 > Both black and color inks are not present.
Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    Ifthe printed result does not improve even after doing print head deepcleaning, turn off the printer. Then, after 24 hours or later, do printhead deep cleaning again. (After a given time interval, ink coulddissolve itself, resulting in ink unclogging.

Jan 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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