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Modem says no dial tone, phone line is ok. Also USB ports wont work with flash drives.

Notebook modem wont read dial tone and i use this phone line on my desk top computer all the time. How do I fix this, or if i need to replace the modem how do i get inside notebook to do it?

Also my USB ports wont work with flash drives. I tried to use 2 flash drives that i use all the time on other computers and the notebook says un-reconised device or no driver installed for this device. How can i fix this?

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  • 3 more comments 
  • pitman3 Jun 06, 2008

    This is a Toshiba A135-S2256 satellite notbook pc

  • pitman3 Jun 06, 2008

    Completed a full boot time virus scan, no problems

  • pknauf Aug 05, 2008

    inspiron 4000. Modem does not work--says cannot find dial tone but phone works on line I have a parts only inspiron 4000.. How do I replace the modem?



    What screws do I have to loosen?

  • swatkins12 Aug 21, 2008

    I'm having the same problem with my Compaq laptop. My computer says no dial tone but I know the phone line and jack work. I've scanned my computer and no viruses are found. Any ideas?



  • flexer May 11, 2010

    I had the same problem with modem at notebook. BUT at another phone line (at another location at the same time) modem works fine.

    I have removed "wait for dial tone" at modem-driver settings, then it start works! I can not specify an exact setting name in English - seems there something like "wait for dial tone":
    1. open "Computer management" tool
    2. open there "Device manager" node
    3. find modem and open it's properties
    4. On the second tab "modem" at the bottom there is a check box
    something like "wait for dial tone".

×

2 Answers

It could still be your phone lines they may have static in the line the att phone company in rockford sucks Ive had this problem on and off for 6 years
carri

Posted on Oct 09, 2008

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  • Master
  • 2,785 Answers

Plz check your pc for viruse then post your findings for further help

Posted on Jun 06, 2008

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My acer laptop is not getting a dial tone but the phone line is good. If the modem is bad, where is it located on the laptop?


Hello flubber20054,

The modem settings can be accessed through the windows control panel as follows:

•Opening the Control Panel
The Windows Control Panel can be opened by:
Selecting *Start > Control Panel (on Windows Vista)
- OR -
Start > Run > Type 'Control' and select OK (on Windows XP)

In the Control Panel, do the following:
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•Look for the words 'Device Status' on that page.
If the message box says 'This device is working properly' then the modem is working ok. The Phone and Modem Options also has a tab called 'Dialing Rules'. The dial tone might work if you 'Edit' the existing Dialing Rule or Create a 'New' Rule. When you 'Edit' or create a 'New' rule, enter the requested information as best you can. You can always go back and 'Edit' the rule to keep testing it. I hope this gives you some ideas for resolving the dial tone problem.

If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,
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Hello Mikenrgrsvll

This problem can be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to prevent the system from trying to detect a dial tone.
Disabling dial tone detection for modems:
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  3. Click Switch to Classic View to change the control panel view
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Disconnect the phone line from the modem and connect a normal phone to this phone line. Lift the handset and check it you have a dial tone and see if you can dial out.
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