Question about Compaq Deskpro EP PIII-650MHz/ 128MB/ 10GB/CDROM/ FDD/ ENET/ Keyboard/ Mouse/ WIN98COA/ No OS - (CODEEPPI1210) PC Desktop

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Toshiba Satellite L3550-S7812 - Following error occurs when the DVD RW is attempting to load: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" I tried uninstalling the driver and reinstalling it. Got the the same error message after the DVD RW driver was installed and system tried to load it. According to Toshiba diagnostic the, DVD RW is a "PIONEER DVD-RW DVRKD08L ATA Device". I went to the Toshiba Tech site to see if I could download a fresh device driver, but could not find it. Please help!

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  • Anonymous Jun 15, 2008

    I have exactly the same symptoms, have tried exactly the same steps at the Toshiba website and have exactly the same results.

  • Anonymous Aug 04, 2008

    with model number L355-S7817

  • Anonymous Aug 13, 2008

    cannot load any cd or watch movies or play games,showing error code 39 is missing.

  • Gilbert Amoah Aug 13, 2008

    i have the same problem. Just started using my new Satellite L305-S5877 only a week ago. Now I cannot find the DVD/CD Drive when I go to "My Computer" the device cannot be seen. When I go to Device Manager I am told "This device cannot start: (code 10)". When I go to Check for Solutions I am told " Cannot load driver software".

  • hamilton616 Dec 10, 2008

    same

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Ok! I'm not an expert, but I took advantage of my Toshiba warranty and got some tech support. Fortunately, I remember what they told me to do and I wish to help. :D I have Windows Vista, so if something isn't quite the same, ask and I can probably clarify it for XP.

We will be editing the registry, so please back up your computer/set a system restore point.

First, make sure all programs and windows are closed, then open the start menu and type into the "command" into the start search field (for xp users, go to run, then type in "cmd") and press enter. This will open up the command prompt window. It's a black window.

Now, in the black box, type in "regedit" and press enter. This will open up the registry editor. We will be deleting two values from the registry in order to make the computer properly detect the DVD drive.

Once you have the registry editor open, you will have to open a series of folders to access the particular registry values that need to be deleted. It will be displayed like this:

Folder>Sub Folder>Sub Sub Folder

Please open the following folders in the registry editor in the following order:

HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class

From here, you need to select the folder which is ninth from the top in the Class folder. The name of this folder is {4D36E966-E325-11CE-BFC1-08002BE10318

In this folder with an extraordinarily long name of jibberish, you will find two files entitled "LowerFilters" and "UpperFilters," respectively. Click on LowerFilters to select it then either right click and select the delete option or simply press the delete key on your keyboard, then confirm that you would like to delete it. Click UpperFilters to select it then repeat the process followed for LowerFilters.

Lastly, close all windows and restart your computer.

Your DVD-RW drive should work now. To test it, put in any CD/DVD/whatever.

I hope this helps and if it doesn't, then I apologize. I wish I could help more, but I'm just repeating the process Toshiba tech support went over with me.

Have a good one. :)

Posted on Jun 25, 2008

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Click on the link below to fix the issue.

CD/DVD drive not working

Posted on Sep 01, 2010

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Follow this article to fix the issue..

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Posted on May 26, 2009

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Www.driversdown.com www.soft32.com,

driver
zone.com,

www.driverfiles.net,www.download.com,www.driverskit.com,www.driverguide.com

plz try the links above for the drivers

Posted on Jun 06, 2008

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I bought a replacement DVD-RW-DVR from Toshiba, but I do not have a driver.I'm using Window7. "They sent me a Pioneer DVD-RW-DVR-K17LF ATA device.


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I have a Toshiba Satellite L355 - S7812. I Installed Windows xp on it however my sound is not working. How can I fix this? Where can I find the correct sound driver for this laptop? I've looked everywhere....


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Code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
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You may see one of the following error messages:
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1. Go to Device manager. Click on the + sign beside IDE drives. Right click on the dvd drive and select uninstall. Restart the computer. It should get installed automatically as it is a generic driver.

2. Go to run > type regedit > go to the following key
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Select the folder that says ( 4D36E965.....
on the right hand side delete the file that says "Upper filters" and "Lower filters"

3. Go to device manager > click on the + sign beside IDE ATA ATAPI Controllers > right click on Secondary IDE channel and select uninstall. Do the same with Primary IDE channel. Restart the computer.

4. Reseat the dvd drive.

Hops this helps..
Regards,
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Download driver software for PIONEER DVD-RW DVR-K17LF ATA Device


it's look like you have problem with dvd isnot showing in windows explorer / dvd driver.

Try this step from microsoft http://support.microsoft.com/KB/314060

basicly just update (delete some key) the windows registry and restart. ussually this work ok.

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