Question about Brother Printers & Copiers

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Message...can't clean then directs be to my user guide for trouble shooting and maintainence...i have been there and still not been able to rectify the problem, there is no paper jam or any other foreign body in the printer...i have disconnected the printer and this has not fixed it either...can you suggest something short of uninstalling and reinstalling...regards Fay

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Take the thing apart the best that you can and look for the jam.
I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future. If you need more help, feel free to keep asking, but keep the original information so I can see it.

Posted on Jun 06, 2008

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I have got the error message " unable to clean , see troubleshooting and routine maintainance in user's guide" . I have tried all ways in the user's guide and also other suggestions. Please gi


If your your printer cannot clean automatically, your printer head is probably clogged so badly that you will have to do it manually.... your manual should tell you how to remove it...

Jan 12, 2013 | Brother MFC-210C All-In-One Printer

1 Answer

Dcp-165c clean unable trouble shooting and routine maintenance chapter in user's guide 46


for non fax models ie I have DCP 165C you say press ...... press up arrow four times then press 8 then 0 etc ... but I have no numbers to press!

Jul 15, 2012 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Brother printer LC61 has stopped working, screen says consult user's guide for trouble shooting and routine maintainence, no longer have the guide. Unplugged it and it didn't help.


Brother has documentation for many of their printers here: http://www.brother-usa.com/support/#.Tt73V1Yb1G8 . Select the type of printer and then the model.

As far as I know, LC61 is the first part of the code for the cartridges that several Brother multi-functional ink jet printers use. So please add a comment with your printer's model number for additional help. Also include if the screen message is on your computer or the printer itself. Please give details of the problem as well (an error code, details of whether you were printing from a networked computer or a device directly connected to the printer or scanning a document, or just turned it on).

For example the MFC-490CW uses the LC61BK, LC61C, LC61M and LC61Y cartridges. The direct link to the manual for this printer is http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_490CW_EN_1773.PDF .

Dec 07, 2011 | Printers & Copiers

1 Answer

My printer say "Unable to clean See trouble


you can download the user guide in english language from this link: http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000222/Mini2LowBase_UkEngUsr.pdf for the error enable to claen see page 11-4

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6 Answers

Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.


Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

Mar 20, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

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46 means the ink absorber box is full, it only costs around $10.00 to replace but you need to get into service mode to reset the counter. I'm not allowed to give out that info...

Sep 15, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Error message


try to re-instal the driver or check the cable

Mar 16, 2009 | Printers & Copiers

1 Answer

Brother mfc-420cn


this is two ways for screen this error: 1. mechanical problems 2. absorber counter full If you don't hear ubnormal sounds from your printer, you must clear counter for absorber.

Oct 15, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Error message on my mfc 420 mc


this has been written many times here in the forum.

plz search forum "unable to print"

Jun 22, 2008 | Brother MFC 420CN All-In-One InkJet...

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