I push water filter removal button on bottom grill and cap came out but the filter stayed in and seems to be hard to remove by hand. Any suggestions on how to get the filter out now that the cap is off and the button does not eject it?

the directions state To change the filter you would 1.) remove the cartridge cap (counterclockwise to a vertical position) and pull the filter out through the base grille. Directions state there will be water in the cartridge so some spilling may occur. 2.) remove the cartridge cap by sliding it off the end of the old cartridge. The cap will slide to the left or right. Do not discard the cap. 3.) Take the new cartridge out of the package and remove protective cover from O-rings. 4.) Slide the cartridge cap onto the new cartridge. 5.) With cartridge cap in the vertical position, push the new filter cartridge into the base grille until it stops. Rotate the cartridge cap clockwise to a horizontal position. Its the first part of doing this thats a real pain but after you get by the first instructions the replacement becomes easy if you have any further questions message me back Thanks again Rick

remove bottom grill.

look for tube which runs thru freezer door.

follow back towards underneath of machince/ find push fit connector.

remove pipe which run thru door from connector and blow thru quite hard. reconnect and press dispenser paddle to allow water back thru

this shhould solve problem in 9/10 cases if it doesn't then you will need your water inlet valve checked

1. Grasp the filter's end and make a one-quarter turn to the left. (Counterclockwise)
   
2. Pull the filter straight out.

To replace with a new filter, repeat these two steps in the opposite order, making sure to first remove the red cap from the filter. Proceed by pushing the filter straight into the slot, and then giving it a one quarter turn to the right.

Hello,

The filter status display will help you know when to change your
water filter. When the display reads 10%, order a new filter. It is
recommended that you replace the filter when the display reads 10% OR when water flow to your water dispenser or ice maker decreases.

The filter should be replaced at least every 6 months depending on your water quality and usage.

Step 2
Press the eject button to release the filter from the base grille.

Step 3
Pull the filter straight out.

Step 4

Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

Step 5
Align the ridge on the cap with the arrow on the new filter and
turn the cap until it snaps into place.

Step 6
Remove the protective covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.

Step 7
Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.

Step 8
Flush the water system. Use a sturdy cup or glass. Depress and hold the
water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat this process until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever. Hold down for 5 seconds and then release for 5 seconds. Do this on/off process for about 2 minutes. This will flush air from the filter and water dispensing system.


Take care......

The details are on page 6 of this manual or I have pasted them below.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%202306982.pdf

Changing the Water Filter
1. Press the eject button to release the filter from the base grille.
2. Pull the filter straight out.
3. Turn the cap counterclockwise to remove it from the filter.
IMPORTANT: Do not discard the cap. It is part of your
refrigerator. Keep the cap to use with the replacement filter.
4. Align the ridge on the cap with the arrow on the new filter and
turn the cap until it snaps into place.
NOTE: You can run the dispenser without a filter. Your water
will not be filtered. Simply insert the cap all of the way into the
base grille and rotate the cap until it is firmly in place.
5. Remove the protective covers from the O-rings.
6. Push the filter into the base grille. The eject button will pop
back out when the filter is fully engaged.
7. Flush the water system. See “Water and Ice Dispensers.”

Push button? It should be a turn to the left to remove if it is a whirpool located at the bottom. These are twist out not push to release. The only push to releases are made by electrolux.

Here are some instructions for you.. it is important to press the ejection button and pull the filter straight out before turning counter clockwise..

1.Press the eject button to release the filter from the base grille. 2. Pull the filter straight out.
3.Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter. 4.Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place. NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the way into the base grille and rotate the cap until it is firmly in place. 5. Remove the protective covers from the O-rings. 6.Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.
I hope this information helps you with your filter. They suggest you replace the filter every 6 months. It could help the quality of your water and if you make a lot of ice..

Found at Kitchen Aid website, Good luck
Changing the Water Filter
1. Press the eject button to release the filter from the base grille.
2. Pull the filter straight out.
3. Turn the cap counterclockwise to remove it from the filter.
IMPORTANT: Do not discard the cap. It is part of your
refrigerator. Keep the cap to use with the replacement filter.
4. Align the ridge on the cap with the arrow on the new filter and
turn the cap until it snaps into place.
NOTE: You can run the dispenser without a filter. Your water
will not be filtered. Simply insert the cap all of the way into the
base grille and rotate the cap until it is firmly in place.
5. Remove the protective covers from the O-rings.
6. Push the filter into the base grille. The eject button will pop
back out when the filter is fully engaged.
7. Flush the water system. See “Water and Ice Dispensers.”

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Manual and parts list is available at http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=gs5shaxtl01&siteCd=WHRCOM


Regards,
MrBoo



1. Press the eject button to release the filter from the base grille.
2. Pull the filter straight out.
3. Turn the cap counterclockwise to remove it from the filter.
IMPORTANT: Do not discard the cap. It is part of your
refrigerator. Keep the cap to use with the replacement filter.
4. Align the ridge on the cap with the arrow on the new filter and
turn the cap until it snaps into place.
NOTE: You can run the dispenser without a filter. Your water
will not be filtered. Simply insert the cap all of the way into the
base grille and rotate the cap until it is firmly in place.
5. Remove the protective covers from the O-rings. Be sure the
O-rings are still in place after the covers are removed.
6. Push the filter into the base grille. The eject button will pop
back out when the filter is fully engaged.
7. Flush the water system. See “Water and Ice Dispensers.”
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.

Its on the bottom left of your fridge. 1. Press the eject button to release the filter from the base grille. 2. Pull the filter straight out. 3. Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter. 4. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place. NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the way into the base grille and rotate the cap until it is firmly in place. 5. Remove the protective covers from the O-rings. 6. Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.