Question about 2wire HomePortal 1800HG Router (1000400229000)

1 Answer

PC unable to detect 2wire HomePortal 1800 HG router

Recently my computer was unable to detect the router no matter how many times i unplugged and plugged them back in again. The Power Light was green, Broadband Light was green except for the Local Network. But when i tried the router on my laptop, it worked perfectly(thats why i am posting here). Is it something wrong with my PC or the router itself?

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  • Anonymous Oct 03, 2008

    I have the same problem, i actually found this thread do to searching for solutions, i'll post the answer here if i find it.


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  • 2wire Master
  • 6,487 Answers

Since your laptop work with the router it only means that the router is OK it can be a problem with your PC, try updating or uninstalling and reinstalling the wireless adapter on your PC.

Posted on Jun 07, 2008

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Well, the ISP really should be able to help you here, since the equipment is theirs... Did you ad for a technician to come out to service this connection?...

Some of these routers come with a RESET feature, a button on the back of the router.. you might try resetting it back to its defaults.. If it has one, then depress it for up to a minute.. this should reset it configuration...

Let me know if you find it.. and we can go from there..

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