We have a P50HDM Vizio Plasma that made a loud pop and then the screen went black. When I called Vizio, I was told that my set is no longer under warranty. We have had it for about 24 months. Was your set under warranty when the boards were replaced by Vizio?
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: VIZIO BLACK SCREEN
That problem is the Ysus board, Sometimes people will replace the Zboard at the same time. If you bought it at costco a couple of years ago you are in luck costco will refund your purchase price, costco has changed the return policy and newer tv's are not refunded, but something to look into
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check and replace damaged component/s at it main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Viewing it in "Mosaic" or "Magazine" will make surf easy. Surf the site with patience. Pull up older posts. Do asearch by type in the brand name of your device at its search box. http://electronicshelponline.blogspot.com/ It will be best to replace the power supply regulator board as card basis.
when you here a loud pop its usually the sustainer boards. Have you checked the fuses on the sustainer boards first to see if they are still good. There is a IC chip under the heatsink and when it gets extremely hot it gives. Also check you power supply board to make sure you don't see any swollen capacitors, leaky or bulged out from the top. Let me know if that helps at all.
This is called the pop of death! If you call vizio they will ask you if you heard a pop, this is a common issue and unless your under warrenty your looking at 916$ to fix it. (assuming you have no sound! If you do its 430$ plus tax for parts and repair. You can buy a used one on ebay for that price!
I have the parts numbers if you want them!
Call vizio if you have had this system for under a yr the will fix it free!
As for me my 50 and 42 inch had this issue and well I am out of warrenty.. I hate vizio lol!
Hey guess what?! After Costco shafted me good, told me to get lost, and slammed the concierge phone down, I called Vizio. THIS TV HAS A LIFETIME WARRANTY ON IT NOW!! They will fix/replace it at their expense! After a 5 minute call to their customer service they arranged the repair order. Vizio knows that this set is a lemon and they are actually owning up to it. The gentleman told me that this set now carries a Lifetime warranty on parts (to exclude a shattered screen of course) and labor! The repairman is going to come this way in the next week or so and I'll update you on what he says. So to all out there with problems on this set: CALL VIZIO AND GET READY FOR A BREATH OF FRESH AIR!
I have the Vizio JV50P (Plasma) after 2 months it's started to make a loud pop sound then no picture. Vizio sent a third part repair man to replace the power board, main board, left and right sustainer boards and no less then 24 hours later... I had the same issue. I was just on the phone this evening with "Vizio level 3 support" and they out right lied to me. They told me they never heard of this issue before and yet it all over the internet. Shame on me for not searching the internet more thoroughly for known issues with Vizio products. If I had I would have easily found the term that seems to have associated itself with the Vizio’s line of flat panel TV’s ‘The Pop Of Death” I am current climbing the Vizio Org Chart to get my money back. I have spoken from level 1 thru level 3 tech support. Who were willing to replace the defective unit with a refurbished unit!!!NO WAY! Then I spoke with a customer service rep and then his supervisor. “No Help!!!” They read from a script and showed no compassion for my issue. They too wanted to send me a refurbished set that is only covered by the balance of my warranty! A set that has the same issue that they can not even prevent from occurring and sets made as recent as 9/07 (manufactures date), new sets! I just left a voice mail message with the Customer Service Manager of Vizio corporate (aka V, inc.) and will await his call back tomorrow. I then searched the internet and found the term that seems to be growing in association to Vizio… ‘The Pop Of Death’ I can not wait to hit him with that term tomorrow! If I do not hear back from him, I will contact his superior. It’s very easy to find that information on the BBB. As far as I am concern Vizio is not only a poor product but a deceptive company who so far does not stand by their product. I will follow up this post in a week or so.