Question about Vizio P50HDTV10A 50 in. Plasma HDTV

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VIZIO BLACK SCREEN

We have a P50HDM Vizio Plasma that made a loud pop and then the screen went black. When I called Vizio, I was told that my set is no longer under warranty. We have had it for about 24 months. Was your set under warranty when the boards were replaced by Vizio?

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  • oakypc Jul 11, 2008

    Mine did this once, but seems to be okay after powering off and doing hard reset. I can't remember the protocol exactly, but I believe you unplug and hold power button for about a minute ... plug back in, and power up.

  • jeffreyva555 Jul 30, 2008

    My P50HDM is 18 months old. I had the "Pop of Death" a few days ago and I am out of warranty. The prevailing wisdom has us replacing the X Sustainer (part# 6871QZH044B) and/or the Y-Sustainer boards (part#6871QYH039B). Prior to this failure the screen developed red sparkles in the dark portion of the picture. I am hoping fixing the Pop of Death problems does something for the sparkles but I doubt it. My adventure begins...

  • daprechaman Aug 01, 2008

    I was watching tv and heard a pop, the tv went blank and shut off. I turned it bak on and everything was fine. The next morning I turned on tv and watched it for 10 minutes and turned it off. Took my wife to work and came back and turned on tv no picture but I have sound. Tv is 2 years old. Called Vizio and they said they couls send out a repair man and fix for $650.00. What a rip off.

  • KezDon Nov 01, 2008

    Was watching TV when suddenly I heard what sounded like someone loudly clapped their hands once, and the TV went black. Bought my P50HDM early 2006. Removed back off TV to see if there was anything obvious like a blown cap, fuse, or other burnt component, but saw none. Everything "looked" fine, but no screen when I turn on TV. The power lights luminate, but no picture.

  • soscout1 Jan 17, 2009

    when we changed over to a digital cable box our tv started acting up. when i turn it on it would pop then a buzzing then a flash of a picture , it would repeat this then just black screen.

  • Anonymous May 01, 2009

    I have the same problem My VIZIO P50 HDM. I heard a loud pop and the screen went black. I purchased it from COSTCO Dec 2005

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  • 36 Answers

That problem is the Ysus board, Sometimes people will replace the Zboard at the same time. If you bought it at costco a couple of years ago you are in luck costco will refund your purchase price, costco has changed the return policy and newer tv's are not refunded, but something to look into

Posted on Jan 17, 2009

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Vizio P50HDM Plasma


Check and replace damaged component/s at it main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Viewing it in "Mosaic" or "Magazine" will make surf easy. Surf the site with patience. Pull up older posts. Do asearch by type in the brand name of your device at its search box.
http://electronicshelponline.blogspot.com/
It will be best to replace the power supply regulator board as card basis.

Jun 23, 2014 | Vizio 50" p50hdm high definition...

1 Answer

I have a 50 inch plasma vizio tv. I was watching it then i heard a pop the screen went black and i still had sounds yesterday but today no sound, I called vizio tech support they told me it was the gas...


when you here a loud pop its usually the sustainer boards. Have you checked the fuses on the sustainer boards first to see if they are still good. There is a IC chip under the heatsink and when it gets extremely hot it gives. Also check you power supply board to make sure you don't see any swollen capacitors, leaky or bulged out from the top. Let me know if that helps at all.

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Picture went out on p50hdm Vizio Plazma tv after loud POP


It's either the backlight lamp or backlight inverter is busted due to a power failure or fluctuation. Here's how to determine which is which:
  1. Grab a flashlight.
  2. Turn on the TV.
  3. Shine the flashlight onto the screen.
  4. If you cannot see any display even a faint one, the backlight inverter is dead, else the backlight lamps are busted.
  5. Replace which ever is the culprit.

Sep 26, 2009 | Vizio P50HDTV10A 50 in. Plasma HDTV

1 Answer

Vizio P50HDM No Picture/No Sound


this is most likely the sustainer board(s) problem. Replacing the sustainer boards should correct this problem for you. you can get the parts at vancebaldwin.com

May 29, 2009 | Vizio P50HDTV10A 50 in. Plasma HDTV

1 Answer

Vizio P50HDM No Picture/No Sound


replace the sustainer boards should correct this problem. New sustainer boards may cause red and green pixilation. If this happen, replace control board and TV is as good as new.

Apr 05, 2009 | Vizio P50HDTV10A 50 in. Plasma HDTV

1 Answer

Vizio tv first screen had bluish discoloration and than few days later a pop and screen went black .ANY IDEA OR SUGGESTION all of the sudden started experiencing severe discoloration


This is called the pop of death! If you call vizio they will ask you if you heard a pop, this is a common issue and unless your under warrenty your looking at 916$ to fix it. (assuming you have no sound! If you do its 430$ plus tax for parts and repair. You can buy a used one on ebay for that price!

I have the parts numbers if you want them!
Call vizio if you have had this system for under a yr the will fix it free!

As for me my 50 and 42 inch had this issue and well I am out of warrenty.. I hate vizio lol!

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6 Answers

P50HDM Vizio


Hey guess what?! After Costco shafted me good, told me to get lost, and slammed the concierge phone down, I called Vizio. THIS TV HAS A LIFETIME WARRANTY ON IT NOW!! They will fix/replace it at their expense! After a 5 minute call to their customer service they arranged the repair order. Vizio knows that this set is a lemon and they are actually owning up to it. The gentleman told me that this set now carries a Lifetime warranty on parts (to exclude a shattered screen of course) and labor! The repairman is going to come this way in the next week or so and I'll update you on what he says. So to all out there with problems on this set: CALL VIZIO AND GET READY FOR A BREATH OF FRESH AIR!

Apr 02, 2008 | Vizio P50HDTV10A 50 in. Plasma HDTV

1 Answer

Made popping sound then picture went black


I have the Vizio JV50P (Plasma) after 2 months it's started to make a loud pop sound then no picture. Vizio sent a third part repair man to replace the power board, main board, left and right sustainer boards and no less then 24 hours later... I had the same issue. I was just on the phone this evening with "Vizio level 3 support" and they out right lied to me. They told me they never heard of this issue before and yet it all over the internet. Shame on me for not searching the internet more thoroughly for known issues with Vizio products. If I had I would have easily found the term that seems to have associated itself with the Vizio’s line of flat panel TV’s ‘The Pop Of Death”

I am current climbing the Vizio Org Chart to get my money back. I have spoken from level 1 thru level 3 tech support. Who were willing to replace the defective unit with a refurbished unit!!! NO WAY! Then I spoke with a customer service rep and then his supervisor. “No Help!!!” They read from a script and showed no compassion for my issue. They too wanted to send me a refurbished set that is only covered by the balance of my warranty! A set that has the same issue that they can not even prevent from occurring and sets made as recent as 9/07 (manufactures date), new sets! I just left a voice mail message with the Customer Service Manager of Vizio corporate (aka V, inc.) and will await his call back tomorrow. I then searched the internet and found the term that seems to be growing in association to Vizio… ‘The Pop Of Death’ I can not wait to hit him with that term tomorrow! If I do not hear back from him, I will contact his superior. It’s very easy to find that information on the BBB. As far as I am concern Vizio is not only a poor product but a deceptive company who so far does not stand by their product. I will follow up this post in a week or so.

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