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Posted on Oct 21, 2010

Washer finishes but hasn't dispensed softener. I've removed the tray and washed it thoroughly. Cleaning out the holes wiped inside of machine out checked the little holes they appear to not be blocked.

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  • Posted on Oct 21, 2010
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The softner is siphoned out by water effectively overflowing the area that you put it in. The tube is quite small, so it easily gets clogged with spilled powder. If you can take it out and separate it, tunr it upside down for a good clean too. You can get the effect by overfilling from the tap and the try should slowly empty.

Alternatively, you may not be sending water to the tray, so blocked nozzle (powder again) or stuck valve.

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Fabric softener does not get dispensed into wash on my Bosch Nexxt 500.

Hi emily446,

Take out your Tray from the drawer (Usually un-clips on the sides or top)

Then clean the holes inside the drawer at the roof. There will be small holes, clean these with either ear-buds or toothpicks. These holes get clogged quite often, and cleaning them will allow water through to the machine again.

Also clean the tray, especially near the hole at the back where the fabric softener gets siphoned through.

Kind Regards

JEDEMEYER1

* If this solution helped you, please rate it
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We have a pin trap problem. The outer cover comes off exposing a plastic white facing that will not budge. There is constantly a rotten egg smell coming form the washing machine. I've drained the hose...


Here's How:
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    Wipe down the exterior of the washing machine with vinegar or your favorite all-purpose cleaner.


  2. Tub
    Pour two cups of vinegar or lemon juice into the tub, and run the washing machine through a complete cycle on the hottest setting to remove odors, stains and detergent build up.


  3. Lid/Door
    Scrub around the edge of the lid/door with vinegar to remove mildew and detergent build up.


  4. Bleach and Fabric Softener Dispensers
    Remove the bleach and fabric softener dispensers, and scrub them in the sink. Then, dry them thoroughly and return them to the machine.


Tips:
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The detergent/softener/bleach tray looks moldy and it is only possible to wipe out part of it. More important on the last load the softener did not dispense and the dispenser is now full of water on top...

the drawer is removeable, there is a concave tab where you depress firmly down; to bypass drawer stop. remove and clean the drawer and all compartments under hot water. also, now clean inside the dispenser cavity itself. finally. remove both hoses on back of machine and clean the inlet screens.
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You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
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