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this may sound strange but what is the rom's you are trying to use them on as some rom's will not take 8x recording or R - or + and it will say there is no disk and ejecting the disc. and dvd disc only work with dvd drives designed for instant record. most models take data/dvd disc as it can be formated in both formats to record but dvd is just one setting that most dont have.
Well, that only means that the device is getting electrical power, and the "data" cable between the device and the motherboard is connected, and that Windows has loaded the correct device-driver for the device.
It does NOT mean that the LASER inside the drive is working correctly -- it's possible for the LASER to have stopped working.
Spend $40, and buy a new CD/DVD reader/writer, to replace the "dead" unit. This is cheaper than paying a technician $25 to $50 to try to trouble-shoot "hardware" problems inside the drive.
If it's under warranty I would recommend you to return it, it should work without additional drivers. If possible try with a different SATA cable and/ connect it to a different SATA port on the motherboard.
Is it possible to try this drive in another PC? My recommendatoin, if the drive performs to specs in the other PC, would be to perform a System Restore (not the XP one, but rather the one that uses the HP disks). If you do decide to do the restore, be sure to backup anything that is irreplacable as the restore will put your system back to factory settings.
This is a common problem I have seen over the years at my lab, it appears that the Laser for the CD, burns out, or the detector for the CD side of things fails..either way it usually results in DVD working 100% BUT the CD side if things is no good... Then ya spen ages going round in circles trying to "Fix" it when there is none, Unfortuanatly it means ya gonna have to get another unit :(