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I have a targus rechargeable wireless notebook mouse that seems to be having issues out of the blue. I have had this for almost a year, and this is the first time I have had a problem with it. I plugged in the receptor to my laptop USB port and turned on my mouse but for some reason the mouse wasn't moving. I thought maybe the batteries were low so I charged them for a while but I still have the same problem. Then I tried plugging the receptor into a different port, and I got a message saying something like the drivers were not recognized or not installed or something..I don't remember as I've been fiddling with this for hours and haven't been able to get that message again, or any for that matter. So I clicked on the message and checked for driver updates, but it said it had the latest, so I didn't understand why it wasn't working. I plugged it into yet another USB port (I have 4), and nothing happened. I've done this repeatedly in all 4 ports and nothing has changed. I've read through the tech support on the targus website, but that hasn't helped much. When I look through my hardware devices, supposedly, I should see an HID (USB Human Input Devices) section..which I don't, nor have I been able to figure out how to get it. Long story short, my computer has stopped recognizing my mouse, and doesn't even acknowledge that it's plugged in at all. And I really don't have the patience to wait a day or two or three or thirty for an answer on the Targus website. HELP!! thx.

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Mouse possible broken please try anuther usb mouse to rule it out

Posted on Jun 06, 2008

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