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First things first: you must gain access to your existing email account by typing that into the first open field. If your current password is refused when typed into the password field, you should be prompted to "reset password" or "forgot password?". Follow those prompts and reset your password to regain access to your existing emails. Once that account is opened you may then create a new and different email address from the account homepage. However, your present email address will still receive emails sent to that address. Only mail addressed to the new email address will be sent there. You can use one address for your primary or important mail and the other for personal mail.
The usual problem with password and the email addresses, is lost password. If that's the case you can still recover the lost password by just simply going to the Log in page. Lets make as an example in yahoo mail log in. go to the log in page and click forgot password if you forget the password. Then several easy questions will just follow and that's the system that will assist you to recover your lost password.
If you did a default install then it should be in C:\Program Files\Webroot. If you have lost it the drop an email to the really helpful guys at Webroot Support Team <email@example.com> who will provide you with a new download linkf or the app and your unlock code if you send them your name, email address and approx date when you first obtained it.
EMAIL THE SOFTWARE MAKER AND YOU SHOULD BE ABLE TO RETRIEVE THE LOST INFORMATION BY PROVIDING YOUR PURCHASE INFO, LIKE NAME, EMAIL ADDRESS ETC. MOST COMPANIES KEEP THIS INFORMATION ON FILE AND IT IS AVAILABLE ONLINE. TRY THIS FIRST AND LET ME KNOW HOW YOU COME OUT. JUST REPLY IF YOU NEED MORE HELP!