Replaced hardrive in a Dimension 3000, installed Windows XP Professional and have no sound. I go to control panel and the Sounds and Audio devices are grayed out saying No audio device installed. I tried to install the driver from Dell and I receive a message during setup that the Audio driver does not suport your computer hardware. There is only one driver and it is the R94481.exe. I did a diagnostics and the sound passed the test for the 8 tones. Other than that, I have no sound.
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There's a good chance that the drivers that come with Windows XP SP1 & SP2 may not support your sound card. I'm guessing that you're using the onboard sound that comes standard with that configuration. If you're using the default onboard sound you can download the drivers from Dell here: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=DIM_CEL_3000&os=WW1&osl=en&catid=&impid= and install them. If you're using a different sound card I'd need to know which one in order to point you in the correct direction. To find out which sound card is in your system do the following:
Go to your Start menu
Click on the Control Panel icon
Switch to classic view
Click on the System Icon
Click on the Hardware Tab
Click on the device manager button
Click on the + mark beside the Sound & Game Controllers selection to expand it
It should list which audio device you have
You can also type in your service code (this is listed on the side of the case on the sticker) and type it into the site at support.dell.com and it will show what hardware that system shipped from Dell with.
pen the Control panel
2. Open the "Sounds and Audio Devices" icon.
3. Verify the "Place volume icon in the taskbar" checkbox is checked. If this option is not available or is grayed out, skip to the next section of this document.
4. If you were able to check this box, click ok and close out of this window and the Control Panel.
5. Double-click the sound icon in the Systray and verify that all the sound volumes are mid-way or higher.
Check Windows services. Right Click My Computer and Manage. Choose Services and Application > Services. Choose "Windows Audio" and set to Automatic and Start.
Now next you can do is
If you open control panel & click device manager the window that opens will show a list of all installed hardware. Look for anything with an exclamation mark beside it, or to do with sound. If you see anything, right click it, check it isn't Disabled then select "Properties." The next window should have some tabs along the top, the one you are looking for is "Driver," you should now see an "Update driver" button.
Check ur sound card information by doing this
Click on start menu
Click on Run
Type dxdiag, enter
Click on the sound tab
There is button of test direct sound click on this check if there is sound
Check ur registry. Check if the sound registry key is enabled or disabled. There could be an error in registry, run registry cleaner reg in out to scan for errors.
Make sure you have any and all Windows 7 updates from Microsoft, along with any updates for your DVD drive for use with Windows 7. Some components work fine using Vista SP2 drivers, but some will need an update to work with Windows 7.
This Microsoft site might help verify if your DVD drive is compatible with Windows 7:
Quite likely, drivers for the audio controller is missing/not installed.
You did not give any info on the Operating System you installed and the sound card in question; Onboard or PCI Sound Card. I am assuming you have Windows XP or 2000 and using the builtin/onboard sound controller.
If this is correct, you will need to download and install ADI Onboard Sound Driver (Windows 2000/XP) - http://ftp.us.dell.com/audio/R94481.EXE