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Have HP Photosmart C7200 and want to scan document to computer but there is no 'Scan to computer' choice to slect on copier scan menu as instructions direct.

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  • bud773 Sep 01, 2008

    1.Loaded original print side down on the glass on the right front corner of the glass.

    2.Pressed Scan Menu

    3. There is no option "Scan to Computer" on screen on printer.

    4. There is only Scan Menu at top

    5. There is only Scan and Reprint on 2nd choice

    6. There is only Scan to Memory Device on 3rd choice

  • persiacat9 Sep 30, 2008

    I need to scan a document to my computer to send in an email...is this possible with the C2700??

  • fallen2k3 Nov 24, 2008

    Won't scan to computer...its really pissing me off lol.


  • raypalmason Jan 15, 2009

    There is no scan to computer option as shown in the doctumention so I tried installing a memory stick in the usb port use the scan to memory device and I got the error "Memory devicewas not found"

  • Anonymous Jan 30, 2009

    getting the message no memory device was found

  • Anonymous Feb 19, 2009

    Same exact problem, no scan option comes up when I try to scan photo to computer.

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I had the same problem and just found the solution.

Solution one: Make sure that the Digital Imaging Monitor is ready The Digital Imaging Monitor must be running in order for the Scan To function to work. If it is running, the DIM icon (Have HP Photosmart C7200 and - c01404188.gif ) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock. Figure 1: Notification area c01404189.gif If the DIM icon is in the system tray, you do not need to complete this procedure. Skip to the next solution. Follow these steps to set the computer to run the DIM.

  1. On the Windows taskbar, click the Windows icon ( ).
  2. In the Start Search text box, type msconfig , and then press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window appears.
  4. Click the Startup tab.
  5. Select the HP Digital Imaging Monitor check box. If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Reinstall the software to resolve this issue.
  6. Click Apply , and then click Close .
  7. Click Yes to restart the computer.
  8. Attempt the scan again.

Posted on Mar 18, 2009

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