Rachel007 - usenet poster
Rank: Apprentice
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Jeff, here are a couple of posts made by Dell Technicians concerning this
issue. please read them, and visit this site created by another Dell user
specifically for CD-R & CD-RW drives!
http://the-predator.tripod.com /dell/cdrw.htm Sony CD/RW issue date 2-4-2000: Dell-Scott
There are a number of reports on this board of errors occurring when
attempting to use the Sony CRX140E-DL "CD-RW" drive. Below, I have listed
what I found to be the three most common errors: I - Drive fails to
recognize the presence of media.
This error appears to be intermittent and a temporary work-around is to shut
the system down for a few moments and then reboot.
After reading through many of the posts on this board, I found some very
helpful suggestions from a "David Goldberg" and "joeseagle". I am suggesting
these reported solutions and take responsibility for doing so. If the
suggestions work, however, they should be thanked.
The following steps have not been tested by Dell and are not guaranteed to
work - proceed at your own risk. These steps, however, do appear to have
worked in 3 different cases, so far.
Fix - (Windows 98 only)
Perform the following steps to install the Sony CD* controller:
1. Go to control panel
2. Choose the Add New Hardware component; select the option to "choose from
a list" the hardware you want to add
3. Add the Sony proprietary "CD-ROM" controller
One more step appears to be necessary for the drive to continue to work
after a reboot (i.e. if the following step is not taken, the customer should
have the same problem again after rebooting):
1. Open Device Manager
2. Open the Properties dialog of the Sony CD controller, and then click
"Resources".
3. Click "Change Settings" to change the IO setting to the highest possible
value it will allow.
(*Note: It appears from the posts that the Sony "CD" controller needs to be
installed, rather than a "CD-RW" controller. The Win98 machine I checked
showed only a CD controller listing, but it did not have a CD-RW drive
installed, either. It seems to me that - perhaps - Win98 would list a CD-RW
controller if it had detected a CD-RW drive? I am not sure if the list of
components Win98 generates is static, or affected by PnP detection. I will
appreciate feedback on this point, or any other.)
Finally, I assume that performing this procedure in Windows NT would work as
well, though perhaps the second step of modifying the controller's resources
might not be needed (?). I do not have the procedure for Windows NT, yet.
Sony CD/RW issue, date 2-23-2000: Dell-David
Dell and Sony are continuing to work on a permanent solution for issues
being reported in the field relating to difficulty reading CD-R/RW media in
the Sony CRX140E-DL drive. Dell and Sony are currently performing
preliminary testing on a softw
