Replace it.
Use control panel - add/remove programs for the dvd player. Then use control panel - system - hardware - devices and uninstall the dvd player.Let me know what other devices have a red or yellow mark net to them in the device list. power off. ensure the dvd player is properly connected, power cable and ribbon. Boot up and let the system detect the dvd. Load only the driver from the cd for the player. This should fix it.
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We tried to replkace it but still would not work.
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