Question about Compaq Presario 5000 PC Desktop

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Dvd PLAYER My DVD quit playing It doesn't recognize the drive> What do I do?

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  • BELPREGRANNY Jun 10, 2008

    We tried to replkace it but still would not work.

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Replace it.

Posted on Jun 09, 2008

  • Rory Biggs
    Rory Biggs Jun 11, 2008

    Use control panel - add/remove programs for the dvd player. Then use control panel - system - hardware - devices and uninstall the dvd player.Let me know what other devices have a red or yellow mark net to them in the device list. power off. ensure the dvd player is properly connected, power cable and ribbon. Boot up and let the system detect the dvd. Load only the driver from the cd for the player. This should fix it.

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My cd/dvdw Ts-H652L optical drive recognizes and plays cd's but not dvd's.


Hello
The laser pickup unit of the DVD player may either be dusty or dirty. Try to clean it, by inserting a lens cleaning disc into the player and play it until it pays completley. Then check it out.
If this do not help you, the laser pickup unit is faulty. It will be best to muy a new Player, rather than try to repair it, especially to computer DVD players. OK.

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Depending on the model of your IBM PC, it could be that it has a CD drive and not a DVD drive. The Sims 3 game is on a DVD. If this is the case you will have to upgrade your CD player to a DVD player.

To test if your drive is working insert an original music CD into the drive and see if it plays. If it does play you most likely have a CD player and not a DVD player, which means you will have to upgrade to a DVD player/writer drive anyway.
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